iTree: Skill-building User-centered Clarification Consultation Interfaces

Martina Freiberg, Frank Puppe

Abstract

Developing web-based, knowledge-based systems (wKBS) still challenges developers, mostly due to the inherent complexity of the overall task. The increased focus on knowledge-base development/evaluation and consequent neglect of UI/interaction design and usability evaluation raises the need for a tailored wKBS development tool, leveraging the overall task while specifically supporting the latter activities. As an example for such a tool, we introduce the wKBS development tool ProKEt. With the help of that tool, we developed the novel UI concept interactive clarification tree (iTree) with skill-building ability, that specifically is suitable for clarification consultation systems. Also, we report a recent case study, where iTree was implemented for knowledge-based clarification consultation in the legal domain.

References

  1. Angele, J., Fensel, D., Landes, D., and Studer, R. (1998). Developing Knowledge-Based Systems with MIKE. Automated Software Engineering: An International Journal, 5(4):389-418.
  2. Baumeister, J., Reutelshoefer, J., and Puppe, F. (2011). KnowWE: A Semantic Wiki for Knowledge Engineering. Applied Intelligence, 35(3):323-344.
  3. Brooke, J. (1996). SUS: A quick and dirty usability scale. In Jordan, P. W., Weerdmeester, B., Thomas, A., and Mclelland, I. L., editors, Usability evaluation in industry. Taylor and Francis, London.
  4. Constantine, L. L. and Lockwood, L. A. D. (1999). Software for Use: A Practical Guide to the Models and Methods of Usage-Centered Design. Addison-Wesley Professional.
  5. Duan, Y., Edwards, J. S., and Xu, M. X. (2005). Web-based expert systems: benefits and challenges. Information & Management, 42:799-811.
  6. Freiberg, M. and Puppe, F. (2012). Prototyping-based Usability-oriented Engineering of Knowledge-based Systems. In Proceedings of Mensch und Computer 2012 (to appear).
  7. Freiberg, M., Striffler, A., and Puppe, F. (2012). Extensible prototyping for pragmatic engineering of knowledgebased systems. Expert Systems with Applications, 39(11):10177 - 10190.
  8. Hart, S. G. (2006). Nasa-Task Load Index (Nasa-TLX); 20 Years Later. In Human Factors and Ergonomics Society Annual Meeting, volume 50.
  9. Leichtenstern, K. and André, E. (2010). MoPeDT: features and evaluation of a user-centred prototyping tool. In Proceedings of the 2nd ACM SIGCHI Symposium on Engineering Interactive Computing Systems, EICS 7810, pages 93-102, New York, NY, USA. ACM.
  10. Patil, S. S., Dhandra, B. V., Angadi, U. B., Shankar, A. G., and Joshi, N. (2009). Web based expert system for diagnosis of micro nutrients' deficiencies in crops. In Proceedings of the World Congress on Engineering and Computer Science, volume 1, pages 20-22.
  11. Rahimi, S., Gandy, L., and Mogharreban, N. (2007). A web-based high-performance multicriteria decision support system for medical diagnosis: Research articles. International Journal of Intelligent Systems, 22:1083-1099.
  12. Schreiber, G., Akkermans, H., Anjewierden, A., de Hoog, R., Shadbolt, N., de Velde, W. V., and Wielinga, B. (2001). Knowledge Engineering and Management - The CommonKADS Methodology. MIT Press, 2 edition.
  13. Tomic, B., Jovanovic, J., and Devedzic, V. (2006). JavaDON: an open-source expert system shell. Expert Systems with Applications, 31(3):595 - 606.
  14. URL d3web (2012). http://d3web.sourceforge.net/ (last checked Apr. 15th, 2012).
Download


Paper Citation


in Harvard Style

Freiberg M. and Puppe F. (2012). iTree: Skill-building User-centered Clarification Consultation Interfaces . In Proceedings of the International Conference on Knowledge Engineering and Ontology Development - Volume 1: KEOD, (IC3K 2012) ISBN 978-989-8565-30-3, pages 137-142. DOI: 10.5220/0004093701370142


in Bibtex Style

@conference{keod12,
author={Martina Freiberg and Frank Puppe},
title={iTree: Skill-building User-centered Clarification Consultation Interfaces},
booktitle={Proceedings of the International Conference on Knowledge Engineering and Ontology Development - Volume 1: KEOD, (IC3K 2012)},
year={2012},
pages={137-142},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004093701370142},
isbn={978-989-8565-30-3},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Engineering and Ontology Development - Volume 1: KEOD, (IC3K 2012)
TI - iTree: Skill-building User-centered Clarification Consultation Interfaces
SN - 978-989-8565-30-3
AU - Freiberg M.
AU - Puppe F.
PY - 2012
SP - 137
EP - 142
DO - 10.5220/0004093701370142