Towards a Negotiation Protocol for ebXML

Hércules Antonio do Prado, Edilson Ferneda, Gentil José de Lucena Filho, Aluizio Haendchen Filho, Newton Castilho Lavoyer

Abstract

In the last decades many research efforts have been devoted to improve electronic business among partner enterprises. The well succeeded results of these efforts led to the widespread use of tools like eCO-Framework (Macro-Economic Framework), EDI (Electronic Document Interchange) and SWIFT (Society for Worldwide Interbank Financial Telecommunication). More recently, the ebXML standard has been developed to expand the B2B (Business to Business) practice, assuring security at a low cost and enabling the commerce among small and medium businesses. However, ebXML provides only physical connection among the parts, lacking support for a business protocol capable of helping a negotiation. A well succeeded negotiation requires a dialog, involving customers and suppliers, product specification, requests, offers, requirements, all in a cycle of successive refinement of expectations. This paper aims at contributing to bridge this gap by means of a conceptual model for negotiation based on the client satisfaction cycle of Flores. Additionally, we demonstrate the electronic commerce route among the enterprises, describe some patterns that led to the arising of ebXML and that are part of its current core, specify the ebXML and propose some trends for the B2B commerce.

References

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Paper Citation


in Harvard Style

do Prado H., Ferneda E., de Lucena Filho G., Haendchen Filho A. and Castilho Lavoyer N. (2012). Towards a Negotiation Protocol for ebXML . In Proceedings of the 14th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-8565-11-2, pages 277-282. DOI: 10.5220/0004098602770282


in Bibtex Style

@conference{iceis12,
author={Hércules Antonio do Prado and Edilson Ferneda and Gentil José de Lucena Filho and Aluizio Haendchen Filho and Newton Castilho Lavoyer},
title={Towards a Negotiation Protocol for ebXML},
booktitle={Proceedings of the 14th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2012},
pages={277-282},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004098602770282},
isbn={978-989-8565-11-2},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 14th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Towards a Negotiation Protocol for ebXML
SN - 978-989-8565-11-2
AU - do Prado H.
AU - Ferneda E.
AU - de Lucena Filho G.
AU - Haendchen Filho A.
AU - Castilho Lavoyer N.
PY - 2012
SP - 277
EP - 282
DO - 10.5220/0004098602770282