Facing the Change - Towards a Dynamic Decision Making in Manufacturing Environments

Tom Hänel, Carsten Felden


Globalization and increased informal networks lead to a dynamic competitive environment in manufacturing, where uncertainties arise from consistently changing customer demands. Their management is a key challenge for growth and sustainability, while there is evidence that organizations cannot achieve an adequate manufacturing flexibility. Therefore, the paper`s goal is to investigate the benefits of a closed loop dynamic decision making in manufacturing. A qualitative approach using case study research and expert interviews explores the contribution of Manufacturing Execution Systems (MES) and Operational Business Intelligence (OpBI) in this area. The results indicate that manufacturing flexibility challenges organizations, while the issue is supportable by MES and OpBI in order to face the changing customer requirements. In conclusion a case-specific awareness level of flexibility becomes apparent motivating further research to contribute to a dynamic decision making and its IT support in manufacturing.


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Paper Citation

in Harvard Style

Hänel T. and Felden C. (2012). Facing the Change - Towards a Dynamic Decision Making in Manufacturing Environments . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2012) ISBN 978-989-8565-31-0, pages 107-112. DOI: 10.5220/0004107601070112

in Bibtex Style

author={Tom Hänel and Carsten Felden},
title={Facing the Change - Towards a Dynamic Decision Making in Manufacturing Environments},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2012)},

in EndNote Style

JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2012)
TI - Facing the Change - Towards a Dynamic Decision Making in Manufacturing Environments
SN - 978-989-8565-31-0
AU - Hänel T.
AU - Felden C.
PY - 2012
SP - 107
EP - 112
DO - 10.5220/0004107601070112