Homeostasis - The Forgotten Enabler of Business Models

Gil Regev, Olivier Hayard

Abstract

Business modelling methods most often model an organization’s value provision to its customers followed by the activities and structure necessary to deliver this value. These activities and structure are seen as infinitely malleable; they can be specified and engineered at will. This is hardly in line with what even laymen can observe of organizations, that they are not easy to change and that their behaviour often is not directly centred on providing value to customers. We propose an alternative view in which organizations exist by maintaining stable states that correspond to their identity. We analyse how these states are maintained through homeostasis, the maintenance of ones identity. Homeostasis helps to explain both the inability of organizations to provide maximum value to their customers and their reluctance to change. From this point of view, resistance to change is not something to fight or to ignore but an essential force behind organizational behaviour that can be built upon for creating adequate strategies.

References

  1. Chozick, A., 2012. As Young Lose Interest in Cars, G.M. Turns to MTV for Help. New York Times, March 22, 2012.
  2. Dietz, J.L.G., 2006. The Deep Structure of Business Processes. Communications of the ACM Vol. 49, No. 5.
  3. Fritscher, B., Pigneur, Y., 2011. Business IT Alignment from Business Model to Enterprise Architecture, In Busital 2011, 6th International Workshop on BUSinness/IT ALignment and Interoperability, LNBIP 83. Springer.
  4. Gordijn, J., Akkermans, J.M., 2003. Value-based requirements engineering: exploring innovative ecommerce ideas. In Requirement Engineering. Vol. 8, No. 2, 114-134, Springer.
  5. Gordijn, J., Yu, E., van der Raadt, B., 2006. e-Service Design Using i* and e3value Modeling, IEEE Software. Vol. 23, No. 3.
  6. Hammer, M., 1996. Beyond Reengineering, HarperCollins. New York.
  7. Hopwood, B., 2002. Whatever Happened to the British Motorcycle Industry? The classic inside story of its rise and fall. Haynes.
  8. Isaacson, W., 2011. Steve Jobs. Simon&Schuster.
  9. ISO/IEC 10746-1, 2, 3, 4 | 1995-98. ITU-T Recommendation X.901, X.902, X.903, X.904. “Open Distributed Processing - Reference Model”.
  10. Katzenbach, J., 2012. The Steve Jobs Way, strat egy+business, http://www.strategy-business.com/ article/00109?gko=d331b&cid=20120424enews, accessed April 2012.
  11. Kilov, H., 1999. Business Specifications: The Key to Successful Software Engineering, Prentice Hall PTR.
  12. Mintzberg, H., Ahlstrand, B., Lampel J., 1998. Strategy Safary - The complete guide through the wilds of strategic management. Prentice Hall.
  13. Lankhorst, M.M., Proper, H.A., Jonkers, H., 2009. The Architecture of the ArchiMate Language.In BPMDS 2009 and EMMSAD 2009, LNBIP 29. Springer.
  14. Osterwalder, A., Pigneur, Y., 2010. Business Model Generation.
  15. Regev, G., Wegmann, A., 2004. Defining early it system requirements with regulation principles: the lightswitch approach. In RE'04, 12th IEEE International Requirements Engineering Conference, IEEE.
  16. Regev, G., Wegmann, A., 2005. Where do Goals Come From: the Underlying Principles of Goal-Oriented Requirements Engineering. In RE'05 13th IEEE International Requirements Engineering Conference, IEEE.
  17. Regev, G., Alexander, I. F., Wegmann, A., 2005. Modelling the regulative role of business processes with use and misuse cases, Business Process Management, Vol. 11 No. 6.
  18. Regev, G., Hayard, O., Gause, D.C., Wegmann, A., 2009. Toward a Service Management Quality Model. In REFSQ'09, 15th International Working Conference on Requirements Engineering: Foundation for Software Quality Springer.
  19. Regev, G., Hayard, O., Wegmann, A., 2011. Service Systems and Value Modeling from an Appreciative System Perspective. In IESS1.1, Second International Conference on Exploring Services Sciences. Springer.
  20. Regev, G., Wegmann, A., 2011. The Invisible Part of the Goal Oriented Requirements Engineering Iceberg, In BMSD 2011, 1st International Symposium on Business Modeling and Software Design. SciTePress.
  21. Shishkov, B., Foreword, 2011. , In BMSD 2011, 1st International Symposium on Business Modeling and Software Design. SciTePress.
  22. Sowa, J. F., Zachman, J. A., 1992. Extending and formalizing the framework for information systems architecture. IBM Systems Journal Vol. 31. No. 3.
  23. Spohrer, J, Riecken, D., 2006. Special issue: services science. Communications of the ACM Vol. 49 No. 7.
  24. Vickers, Sir G., 1987. Policymaking, Communication, and Social Learning, eds, Adams, G.B., Forester, J., Catron, B.L.,Transaction Books. New Brunswick NJ.
  25. Weinberg, G. M., Weinberg, D., 1988. General Principles of Systems Design, Dorset House.
  26. Winograd, T., Flores, F., 1986. Understanding Computers and Cognition: A New Foundation for Design, Ablex. Norwood, NJ.
  27. Zachman, J. A., 1987. A framework for information systems architecture. IBM Systems Journal Vol. 26. No. 3.
Download


Paper Citation


in Harvard Style

Regev G., Hayard O. and Wegmann A. (2012). Homeostasis - The Forgotten Enabler of Business Models . In Proceedings of the Second International Symposium on Business Modeling and Software Design - Volume 1: BMSD, ISBN 978-989-8565-26-6, pages 13-23. DOI: 10.5220/0004460700130023


in Bibtex Style

@conference{bmsd12,
author={Gil Regev and Olivier Hayard and Alain Wegmann},
title={Homeostasis - The Forgotten Enabler of Business Models},
booktitle={Proceedings of the Second International Symposium on Business Modeling and Software Design - Volume 1: BMSD,},
year={2012},
pages={13-23},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004460700130023},
isbn={978-989-8565-26-6},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Second International Symposium on Business Modeling and Software Design - Volume 1: BMSD,
TI - Homeostasis - The Forgotten Enabler of Business Models
SN - 978-989-8565-26-6
AU - Regev G.
AU - Hayard O.
AU - Wegmann A.
PY - 2012
SP - 13
EP - 23
DO - 10.5220/0004460700130023