Empowering Collaborative Business Intelligence by the use of Online Social Networks

Jens Kaufmann, Peter Chamoni

Abstract

Online Social Networks (OSNs) gain more and more attention in nearly all systems or concepts that deal with the exchange of information between human actors. While the analysis process in Business Intelligence systems normally is based on structured and pre-filtered data, OSNs promise a lot of customer insights for companies. On the other hand, OSNs are a common product used by the analysts themselves to interconnect and discuss. Therefore they may serve the inter-human exchange about the analyzed figures and support collaboration of the users. We show how OSNs can support the collaboration and communication in a joint analysis process and prove the feasibility with a small prototype.

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Paper Citation


in Harvard Style

Kaufmann J. and Chamoni P. (2013). Empowering Collaborative Business Intelligence by the use of Online Social Networks . In Proceedings of the 9th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, ISBN 978-989-8565-54-9, pages 125-128. DOI: 10.5220/0004335901250128


in Bibtex Style

@conference{webist13,
author={Jens Kaufmann and Peter Chamoni},
title={Empowering Collaborative Business Intelligence by the use of Online Social Networks},
booktitle={Proceedings of the 9th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,},
year={2013},
pages={125-128},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004335901250128},
isbn={978-989-8565-54-9},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 9th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,
TI - Empowering Collaborative Business Intelligence by the use of Online Social Networks
SN - 978-989-8565-54-9
AU - Kaufmann J.
AU - Chamoni P.
PY - 2013
SP - 125
EP - 128
DO - 10.5220/0004335901250128