Taas – Ticketing as a Service

João C. Ferreira, Porfírio P. Filipe, Carina Gomes, Gonçalo Cunha, João Silva

Abstract

The goal of this research work is to introduce the concept of a lower cost and flexible system for transport ticketing purposes implemented on a cloud platform. We propose therefore the evolution of the traditional architecture of ticketing system for a cloud based architecture in which the core processes of ticketing are offered through a Software-as-a-Service (SaaS) business model, which can be subscribed by operators that pay-per-use. Ticketing device (e.g. gates, validators, ticket vending machines) are integrated in the cloud environment. This approach is achieved by moving business logic from terminals to the cloud. Each terminal is registered to be managed by each own operator, configuring a multi-tenant implementation which is vendor hardware independent, allowing to address elasticity and interoperability issues. The elasticity of the cloud will support the expansion/implosion of small (transport) operators business around electronic ticketing. In the near future, this ticketing solution will promote collaboration between transport operators.

References

  1. Carina Gomes (2012). Estudo do Paradigma Computação em Nuvem. Master project. at ISEL, (in Portuguese).
  2. GAO (2003). AIRLINE TICKETING - Impact of Changes in the Airline Ticket Distribution Industry, available at http://www.gao.gov/assets/240/239237.pdf.
  3. GlobalPlatform's Value Proposition for the Public Transportation Industry (2009). Seamless, Secure Travel Throughout Multiple Transportation Networks. http://www.globalplatform.org/documents/whitepaper s/GP_Value_Proposition_for_Public_Transportation_ whitepaper.pdf.
  4. Macià Mut-Puigserver, M. Magdalena Payeras-Capellà, Josep-Lluís Ferrer-Gomila, Arnau Vives-Guasch, Jordi Castellà-Roca (2012), A survey of electronic ticketing applied to transport, Computers & Security, Volume 31, Issue 8, November 2012, Pages 925-939.
  5. Smart Card Alliance (2006). Transit and Contactless Financial Payments: New Opportunities for Collaboration and Convergence.
  6. TCRP Report 115 (2006). Smartcard Interoperability Issues for the Transit Industry, Transit Cooperative Research Program.
  7. Eugenia V. Vilanova, R. Endsuleit , J. Calmet, I. Bericht (2002). State of the Art in Electronic Ticketing. Universität Karlsruhe, Fakultät für Informatik.
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Paper Citation


in Harvard Style

C. Ferreira J., P. Filipe P., Gomes C., Cunha G. and Silva J. (2013). Taas – Ticketing as a Service . In Proceedings of the 3rd International Conference on Cloud Computing and Services Science - Volume 1: CLOSER, ISBN 978-989-8565-52-5, pages 77-82. DOI: 10.5220/0004356000770082


in Bibtex Style

@conference{closer13,
author={João C. Ferreira and Porfírio P. Filipe and Carina Gomes and Gonçalo Cunha and João Silva},
title={Taas – Ticketing as a Service},
booktitle={Proceedings of the 3rd International Conference on Cloud Computing and Services Science - Volume 1: CLOSER,},
year={2013},
pages={77-82},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004356000770082},
isbn={978-989-8565-52-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 3rd International Conference on Cloud Computing and Services Science - Volume 1: CLOSER,
TI - Taas – Ticketing as a Service
SN - 978-989-8565-52-5
AU - C. Ferreira J.
AU - P. Filipe P.
AU - Gomes C.
AU - Cunha G.
AU - Silva J.
PY - 2013
SP - 77
EP - 82
DO - 10.5220/0004356000770082