Taas – Ticketing as a Service

João C. Ferreira, Porfírio P. Filipe, Carina Gomes, Gonçalo Cunha, João Silva


The goal of this research work is to introduce the concept of a lower cost and flexible system for transport ticketing purposes implemented on a cloud platform. We propose therefore the evolution of the traditional architecture of ticketing system for a cloud based architecture in which the core processes of ticketing are offered through a Software-as-a-Service (SaaS) business model, which can be subscribed by operators that pay-per-use. Ticketing device (e.g. gates, validators, ticket vending machines) are integrated in the cloud environment. This approach is achieved by moving business logic from terminals to the cloud. Each terminal is registered to be managed by each own operator, configuring a multi-tenant implementation which is vendor hardware independent, allowing to address elasticity and interoperability issues. The elasticity of the cloud will support the expansion/implosion of small (transport) operators business around electronic ticketing. In the near future, this ticketing solution will promote collaboration between transport operators.


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Paper Citation

in Harvard Style

C. Ferreira J., P. Filipe P., Gomes C., Cunha G. and Silva J. (2013). Taas – Ticketing as a Service . In Proceedings of the 3rd International Conference on Cloud Computing and Services Science - Volume 1: CLOSER, ISBN 978-989-8565-52-5, pages 77-82. DOI: 10.5220/0004356000770082

in Bibtex Style

author={João C. Ferreira and Porfírio P. Filipe and Carina Gomes and Gonçalo Cunha and João Silva},
title={Taas – Ticketing as a Service},
booktitle={Proceedings of the 3rd International Conference on Cloud Computing and Services Science - Volume 1: CLOSER,},

in EndNote Style

JO - Proceedings of the 3rd International Conference on Cloud Computing and Services Science - Volume 1: CLOSER,
TI - Taas – Ticketing as a Service
SN - 978-989-8565-52-5
AU - C. Ferreira J.
AU - P. Filipe P.
AU - Gomes C.
AU - Cunha G.
AU - Silva J.
PY - 2013
SP - 77
EP - 82
DO - 10.5220/0004356000770082