A Contingency Model for Assessing Cloud Composite Capabilities

Noel Carroll, Markus Helfert, Theo Lynn

Abstract

Cloud computing present new economic and flexible business and technological models. The explosive uptake of cloud solutions has fuelled the growth of cloud service providers (CSP). However, recent development show that within the field of cloud computing there is often too much focus on technology solutions but little insight on cloud exploitation and service analytics from a business perspective. To support CSPs and cloud users, it is critical that sourcing decisions are informed to align cloud strategy and service capabilities. In this paper we present a contingency model which supports the assessment of cloud composite capabilities. While we develop an understanding of the research gaps which exists throughout academic and industry literature, the contribution of this paper is the introduction of our contingency model which forms the initial development of the Cloud Service Index (CSI). The CSI is a basis to assess cloud composite capabilities.

References

  1. Carroll, N., Richardson, I. and Whelan, E. (2012) Service Science: Exploring Complex Agile Service Networks through Organisational Network Analysis'. Chapter 8 in X. Wang, Ali, N., Ramos, I., and Vidgen, R., ed. Agile and Lean Service-Oriented Development: Foundations Theory and Practice, pp. 156-172.
  2. Cisco CloudWatch Report (2012). Summer 2012. Retrieved from Website: http://www.cisco.com/cisco/ web/UK/assets/cisco_cloudwatch_2012_2606.pdf Herbsleb, J. D., and Goldenson, D. R. (1996). A systematic survey of CMM experience and results. In Software Engineering. Proceedings of the 18th International Conference on (pp. 323-330). March. IEEE.
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Paper Citation


in Harvard Style

Carroll N., Helfert M. and Lynn T. (2013). A Contingency Model for Assessing Cloud Composite Capabilities . In Proceedings of the 3rd International Conference on Cloud Computing and Services Science - Volume 1: CLOSER, ISBN 978-989-8565-52-5, pages 515-519. DOI: 10.5220/0004375805150519


in Bibtex Style

@conference{closer13,
author={Noel Carroll and Markus Helfert and Theo Lynn},
title={A Contingency Model for Assessing Cloud Composite Capabilities},
booktitle={Proceedings of the 3rd International Conference on Cloud Computing and Services Science - Volume 1: CLOSER,},
year={2013},
pages={515-519},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004375805150519},
isbn={978-989-8565-52-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 3rd International Conference on Cloud Computing and Services Science - Volume 1: CLOSER,
TI - A Contingency Model for Assessing Cloud Composite Capabilities
SN - 978-989-8565-52-5
AU - Carroll N.
AU - Helfert M.
AU - Lynn T.
PY - 2013
SP - 515
EP - 519
DO - 10.5220/0004375805150519