ST-Rays: A Google Maps-based Geospatial Tool to Cross-analyze Urban Services and Tax Payments

Alfio Costanzo

Abstract

From the Public Administration point of view, the local tax payment is the basic condition to implement suitable urban services for the citizens. However, from the citizen point of view, control tools that measure the quality of the services offered at urban scale are also requested to verify the correlation between taxes and services. Therefore, tax control and payment facilitation methods should be implemented to increase the yield of the taxes, as well as transparency and accountability, but also deeper information on the status of the services should be given to plan possible service quality improvement. Aim of this paper is to show an e-government tool to inform the citizens, using a Google Maps interface, on how much to pay depending on her/his properties and use or to inform the public offices on the proper and timely actions to solicit the tax payment of citizens in arrears. Also, the tool supports statistical inquiries to visualize the payment degree for an area chosen by authorized users by issuing the name of the district or the road of interest, or by sketching the zone contours directly on the display. Also, the tool allows the user to visualize for the chosen area the offered services to assess how their tax is being spent and to express their feedback.

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Paper Citation


in Harvard Style

Costanzo A. (2013). ST-Rays: A Google Maps-based Geospatial Tool to Cross-analyze Urban Services and Tax Payments . In Proceedings of the 9th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, ISBN 978-989-8565-54-9, pages 393-397. DOI: 10.5220/0004404603930397


in Bibtex Style

@conference{webist13,
author={Alfio Costanzo},
title={ST-Rays: A Google Maps-based Geospatial Tool to Cross-analyze Urban Services and Tax Payments},
booktitle={Proceedings of the 9th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,},
year={2013},
pages={393-397},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004404603930397},
isbn={978-989-8565-54-9},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 9th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,
TI - ST-Rays: A Google Maps-based Geospatial Tool to Cross-analyze Urban Services and Tax Payments
SN - 978-989-8565-54-9
AU - Costanzo A.
PY - 2013
SP - 393
EP - 397
DO - 10.5220/0004404603930397