The Value of Good Data - A Quality Perspective - A Framework for Discussion

Tony O'Brien, Arun Sukumar, Markus Helfert


This study has highlighted the benefits and value of quality information and the direct consequences associated with low quality data. This paper also describes a number of taxonomies which may be used to classify costs relating to both the consequences of low quality data and the costs of improving and assuring on-going data quality. The study then provides practical examples of data quality improvement initiatives undertaken within two large organisations. Finally a data governance model is proposed centring on three inter-related fundamental elements namely: People, Processes and Data, where any attempt to improve the quality of data within any organisation must be focussed around these three essential elements.


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Paper Citation

in Harvard Style

O'Brien T., Sukumar A. and Helfert M. (2013). The Value of Good Data - A Quality Perspective - A Framework for Discussion . In Proceedings of the 15th International Conference on Enterprise Information Systems - Volume 2: IVM, (ICEIS 2013) ISBN 978-989-8565-60-0, pages 555-562. DOI: 10.5220/0004616805550562

in Bibtex Style

author={Tony O'Brien and Arun Sukumar and Markus Helfert},
title={The Value of Good Data - A Quality Perspective - A Framework for Discussion},
booktitle={Proceedings of the 15th International Conference on Enterprise Information Systems - Volume 2: IVM, (ICEIS 2013)},

in EndNote Style

JO - Proceedings of the 15th International Conference on Enterprise Information Systems - Volume 2: IVM, (ICEIS 2013)
TI - The Value of Good Data - A Quality Perspective - A Framework for Discussion
SN - 978-989-8565-60-0
AU - O'Brien T.
AU - Sukumar A.
AU - Helfert M.
PY - 2013
SP - 555
EP - 562
DO - 10.5220/0004616805550562