Demo-based Cost Model

Marco Arede, Carlos Mendes, Miguel Mira da Silva


The complexity of organizations has become difficult to manage and organizations have lost the traceability between their essential transactions and the respective implementation costs. Most organizations do not have a coherent, comprehensive and consistent vision of the costs directly or indirectly related to the organization essential operations. This essential operations are based on networks of subjects that interact in order to coordinate and perform work, contributing for global performance. The lack of understanding of where costs occur leads to difficulties when taking decisions, limiting what can be achieved in a planned way, reason for the need of a properly cost analyses. A solution could contribute to a better understanding of where costs occur, providing managers with more information to support their decisions, so they can improve organizations in order to be more profitable. In our research we propose a DEMO-based Cost Model to address this problem, which intends to reduce the complexity of analysing costs, mapping the implementation costs with the essence of organizations. Our proposal allows analysing costs from different perspectives, by act, actor role, transaction and business process. The demonstration was applied to Invoice Management of a research and development unit. This research was conducted using DSRM.


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Paper Citation

in Harvard Style

Arede M., Mendes C. and Mira da Silva M. (2013). Demo-based Cost Model . In Proceedings of the International Conference on Knowledge Engineering and Ontology Development - Volume 1: SSEO, (IC3K 2013) ISBN 978-989-8565-81-5, pages 431-441. DOI: 10.5220/0004656204310441

in Bibtex Style

author={Marco Arede and Carlos Mendes and Miguel Mira da Silva},
title={Demo-based Cost Model},
booktitle={Proceedings of the International Conference on Knowledge Engineering and Ontology Development - Volume 1: SSEO, (IC3K 2013)},

in EndNote Style

JO - Proceedings of the International Conference on Knowledge Engineering and Ontology Development - Volume 1: SSEO, (IC3K 2013)
TI - Demo-based Cost Model
SN - 978-989-8565-81-5
AU - Arede M.
AU - Mendes C.
AU - Mira da Silva M.
PY - 2013
SP - 431
EP - 441
DO - 10.5220/0004656204310441