Finding Reliable People in Online Communities of Questions and Answers - Analysis of Metrics and Scope Reduction

Thiago Baesso Procaci, Sean Wolfgand Matsui Siqueira, Leila Cristina Vasconcelos de Andrade

Abstract

Online communities of questions and answers became important places for users to get information and share knowledge. We investigated metrics and strategies that allow the identification of users that are willing to help and provide good answers in a community, which we call the reliable people. In order to provide better performance on finding these users, we also raised some strategies for scope reduction. Then, we applied these metrics and strategies to three online communities of questions and answers available on the Web, which also provide user reputation grades, so it would be possible to verify the results on finding the reliable people.

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Paper Citation


in Harvard Style

Baesso Procaci T., Wolfgand Matsui Siqueira S. and Cristina Vasconcelos de Andrade L. (2014). Finding Reliable People in Online Communities of Questions and Answers - Analysis of Metrics and Scope Reduction . In Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-028-4, pages 526-535. DOI: 10.5220/0004954005260535


in Bibtex Style

@conference{iceis14,
author={Thiago Baesso Procaci and Sean Wolfgand Matsui Siqueira and Leila Cristina Vasconcelos de Andrade},
title={Finding Reliable People in Online Communities of Questions and Answers - Analysis of Metrics and Scope Reduction},
booktitle={Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2014},
pages={526-535},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004954005260535},
isbn={978-989-758-028-4},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Finding Reliable People in Online Communities of Questions and Answers - Analysis of Metrics and Scope Reduction
SN - 978-989-758-028-4
AU - Baesso Procaci T.
AU - Wolfgand Matsui Siqueira S.
AU - Cristina Vasconcelos de Andrade L.
PY - 2014
SP - 526
EP - 535
DO - 10.5220/0004954005260535