Handling Human Factors in Cloud-based Collaborative Enterprise Information Systems

Sergio L. Antonaya, Crescencio Bravo Santos, Jesús Gallardo Casero


Many business sectors are currently facing emerging globalized scenarios that require effective coordination of heterogeneous teams, involved in complex collaborative processes. For most of those processes, organizations do not count with software tools providing an adequate support for collaboration needs from a human-centred perspective. In this context, the recently born field of Collaborative Networks has introduced some lines of work that must be deeply explored in order to improve collaborative processes support in Enterprise Information Systems. Taking this paradigm as reference, in this article we provide a review of the main areas related to collaborative work, enumerate some of the most common collaborative software tools that are being adopted in organizations worldwide, and finally present a framework for the modeling and development of Cloud Computing based Organizational Collaborative Systems as a solid basis for the handling of human factors in global organizations.


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Paper Citation

in Harvard Style

L. Antonaya S., Bravo Santos C. and Gallardo Casero J. (2014). Handling Human Factors in Cloud-based Collaborative Enterprise Information Systems . In Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-758-029-1, pages 162-167. DOI: 10.5220/0004972801620167

in Bibtex Style

author={Sergio L. Antonaya and Crescencio Bravo Santos and Jesús Gallardo Casero},
title={Handling Human Factors in Cloud-based Collaborative Enterprise Information Systems},
booktitle={Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},

in EndNote Style

JO - Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - Handling Human Factors in Cloud-based Collaborative Enterprise Information Systems
SN - 978-989-758-029-1
AU - L. Antonaya S.
AU - Bravo Santos C.
AU - Gallardo Casero J.
PY - 2014
SP - 162
EP - 167
DO - 10.5220/0004972801620167