Phased Approach to a Knowledge Management Network

Damiano Guerrucci, Roberta Mugellesi Dow, Raú Cano Argamasilla, Diogo Bernardino

Abstract

An information-based organisation has a number of repositories to store information of different nature used by different teams and not necessarily interconnected. This leads to a situation in which the information is scattered, duplicated and difficult to access. The ESA KM Team aims to produce an interconnected network of local knowledge units (neurons) which could still produce and store their knowledge using local processes, and at the same time sharing it with the whole network. This paper describes a phased approach to deploy such a solution, which starts by achieving quick wins that bring big benefits at extremely low cost, in view of buying support for the next more demanding phases. Moreover, it is presented an use case in which the approach has been applied, drawing some lessons learned and conclusions from it.

References

  1. Mugellesi Dow, R., et al., 2013, Knowing More About Knowledge Management At ESA, KMIS 2013, Algarve, PT.
  2. Guerrucci, D., et al., 2012. Technological Aspects of the KM System in ESA, 4th International Conference on KM, Toulouse SpaceShow 2012, Toulouse.
  3. Mugellesi Dow, R., et al., 2010. Managing Knowledge for Spacecraft Operations at ESOC, Journal of Knowledge Management, Vol.14, No.5.
  4. Mugellesi Dow, R., et al., 2011. Corporate Knowledge Management, IAC-11, D5,2,1, Cape Town, SA.
  5. Pallaschke, S., et al., 2011. Capturing of Experience. IAC12, D5,2,3, Naples, IT.
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Paper Citation


in Harvard Style

Guerrucci D., Mugellesi Dow R., Cano Argamasilla R. and Bernardino D. (2014). Phased Approach to a Knowledge Management Network . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2014) ISBN 978-989-758-050-5, pages 101-108. DOI: 10.5220/0005014101010108


in Bibtex Style

@conference{kmis14,
author={Damiano Guerrucci and Roberta Mugellesi Dow and Raú Cano Argamasilla and Diogo Bernardino},
title={Phased Approach to a Knowledge Management Network},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2014)},
year={2014},
pages={101-108},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005014101010108},
isbn={978-989-758-050-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2014)
TI - Phased Approach to a Knowledge Management Network
SN - 978-989-758-050-5
AU - Guerrucci D.
AU - Mugellesi Dow R.
AU - Cano Argamasilla R.
AU - Bernardino D.
PY - 2014
SP - 101
EP - 108
DO - 10.5220/0005014101010108