Knowledge Management Problems in Hospital Work - A Case Study on Experiences in the Obstetrics and Gynaecology Department

Helvi Nyerwanire, Erja Mustonen-Ollila, Antti Valpas, Jukka Heikkonen

Abstract

In this in-depth case study, nine interviews were carried out to investigate knowledge management problems in one healthcare department in a hospital. Based on the Grounded Theory approach, we discovered six thematic knowledge management problem categories: Patient, Patient Data, Physician, Midwife, ICT Systems and Medical Equipment. Each thematic category was further decomposed into multiple items (traits) ranging from 3 to 18 items.

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Paper Citation


in Harvard Style

Nyerwanire H., Mustonen-Ollila E., Valpas A. and Heikkonen J. (2014). Knowledge Management Problems in Hospital Work - A Case Study on Experiences in the Obstetrics and Gynaecology Department . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2014) ISBN 978-989-758-050-5, pages 261-267. DOI: 10.5220/0005123802610267


in Bibtex Style

@conference{kmis14,
author={Helvi Nyerwanire and Erja Mustonen-Ollila and Antti Valpas and Jukka Heikkonen},
title={Knowledge Management Problems in Hospital Work - A Case Study on Experiences in the Obstetrics and Gynaecology Department},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2014)},
year={2014},
pages={261-267},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005123802610267},
isbn={978-989-758-050-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2014)
TI - Knowledge Management Problems in Hospital Work - A Case Study on Experiences in the Obstetrics and Gynaecology Department
SN - 978-989-758-050-5
AU - Nyerwanire H.
AU - Mustonen-Ollila E.
AU - Valpas A.
AU - Heikkonen J.
PY - 2014
SP - 261
EP - 267
DO - 10.5220/0005123802610267