Towards Business Process Modeling for Knowledge Management

Mariam Ben Hassen, Mohamed Turki, Faïez Gargouri


In an organizational context, the characterization and modeling of the business processes are necessary to localize knowledge that need to be capitalized. In this paper, we propose a new multi-dimensional metamodel of business processes modeling for knowledge management, entitled BPM4KI (Business Process Meta-Model for Knowledge Identification). This meta-model aims to enrich graphical representation of business process by integrating all aspects of process modeling: the knowledge, informational, functional, behavioral, organizational and intentional perspectives. It helps to identify and localize the crucial knowledge that is mobilized and created by these processes. Moreover, it has been illustrated through a medical process in the context of the organization of protection of the motor disabled people of Tunisia.


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Paper Citation

in Harvard Style

Ben Hassen M., Turki M. and Gargouri F. (2015). Towards Business Process Modeling for Knowledge Management . In Proceedings of the Fifth International Symposium on Business Modeling and Software Design - Volume 1: BMSD, ISBN 978-989-758-111-3, pages 26-36. DOI: 10.5220/0005885200260036

in Bibtex Style

author={Mariam Ben Hassen and Mohamed Turki and Faïez Gargouri},
title={Towards Business Process Modeling for Knowledge Management},
booktitle={Proceedings of the Fifth International Symposium on Business Modeling and Software Design - Volume 1: BMSD,},

in EndNote Style

JO - Proceedings of the Fifth International Symposium on Business Modeling and Software Design - Volume 1: BMSD,
TI - Towards Business Process Modeling for Knowledge Management
SN - 978-989-758-111-3
AU - Ben Hassen M.
AU - Turki M.
AU - Gargouri F.
PY - 2015
SP - 26
EP - 36
DO - 10.5220/0005885200260036