Public ICT Governance: A Quasi-systematic Review

Marianne Batista Diniz Da Silva, Eduardo Coelho Silva, Fernando Alves De Carvalho Filho, Thauane Moura Garcia, Isabel Nunes, Rogério Patrício Chagas Do Nascimento

Abstract

This work performs a quasi-systematic review in a structured way to identify, characterize and summarize the main evidence on Public ICT Governance in order to analyse the methods, techniques, models, framework, guides and / or Public ICT Governance good practice to describe its application in an IT environment, helping ICT managers through a secondary study. A research question was raised and an initial study of 4870 works was adopted. Among these, 21 were selected for the construction of this study through a characterization of three components (Leadership, Strategy and Control) which encompasses the dimensions that define the level of maturity of a public organization (iGovTI). In this analysis and characterization, it was identified that the methods techniques, models, framework, guides and/or good practice found were the most mentioned at the Academy, as COBIT, ITIL and CMMI, as also others who are not known.

References

  1. Abdul Latif, A. .; Md Din, M. .; Ismail, R. . Challenges In Adopting And Integrating Itil And Cmmi In Ict Division Of A Public Utility Company. 2010 2nd International Conference On Computer Engineering And Applications, Iccea 2010. Anais...2010
  2. Ahlan, A. R. .; Arshad, Y. .; Ajayi, B. A. . It Governance In A Malaysian Public Institute Of Higher Learning And Intelligent Decision Making Support System Solution. Intelligent Systems Reference Library, V. 55, P. 19-33, 2014.
  3. Ajayi, B. A.; Hussin, H. It Governance From Practitioners' Perspective: Sharing The Experience Of A Malaysian University. Journal Of Theoretical And Applied Information Technology, V. 88, N. 2, P. 219-230, 2016.
  4. Al Qassimi, N.; Rusu, L. It Governance In A Public Organization In A Developing Country: A Case Study Of A Governmental Organization. (C.-C. M. M. Eduardo V.J., Ed.)Procedia Computer Science. Anais...Elsevier, 2015
  5. Arshad, Y. .; Ahlan, A. R. .; Ajayi, B. A. . Intelligent It Governance Decision-Making Support Framework For A Developing Country's Public University. Intelligent Decision Technologies, V. 8, N. 2, P. 131-146, 2014.
  6. Bianchi, I.; De Sousa, R. D. It Governance For Public Universities: Proposal For A Framework Using Design Science Research. Espacios, V. 36, N. 21, 2015a.
  7. Bianchi, I. S.; De Sousa, R. D. It Governance For Public Universities: Developing A Model. (S. K.S., Ed.)Proceedings Of The 26th International Business Information Management Association Conference - Innovation Management And Sustainable Economic Competitive Advantage: Anais...International Business Information Management Association, Ibima, 2015b
  8. Biolchini, J. Et Al. Systematic Review In Software Engineering. 2005.
  9. Brasil. Tribunal De Contas Da União. Levantamento De Governança De Ti 2014. P. 94, 2015.
  10. Briciu, S. . Et Al. A Model Of Internal Control Applicable To The Administration Activity Of State Revenues. Proceedings Of The World Multiconference On Applied Economics, Business And Development. Anais...Iasi: 2011
  11. França, A. . Et Al. Storytelling On The Implementation Of A Decentralized Model For Software Development In A Brazilian Government Body. (L. S. M. Kim Y., Ed.)Acm International Conference Proceeding Series. Anais...Association For Computing Machinery, 2016
  12. Gomes, R.; Ribeiro, J. The Main Benefits Of Cobit In A High Public Educational Institution - A Case Study. Pacis 2009 - 13th Pacific Asia Conference On Information Systems: It Services In A Global Environment. Anais...2009
  13. Hamid, Z. A. .; Sulaiman, H. . Cobit Benchmarking Of System Development Governance For A Government Agency In Malaysia. Journal Of Theoretical And Applied Information Technology, V. 89, N. 1, P. 1-10, 2016.
  14. Janahi, L. .; Griffiths, M. .; Al-Ammal, H. . A Conceptual Model For It Governance In Public Sectors. (I.-A. K. C. G. A. E. M. C. Yue Y. Ketmaneechairat H., Ed.)2015 4th International Conference On Future Generation Communication Technology, Fgct 2015. Anais...Institute Of Electrical And Electronics Engineers Inc., 2015b
  15. Janahi, L. .; Griffiths, M. .; Al-Ammal, H. . A Conceptual Model For It Governance: A Case Study Research. Proceedings - International Conference On Computer Vision And Image Analysis Applications, Iccvia 2015. Anais...2015a
  16. Kitchenham, B. Procedures For Performing Systematic Reviews. 2004.
  17. Kitchenham, B.; Mendes, E.; Travassos, G. Protocol For Systematic Review Of Within-And Cross- Company Estimation Models 1. [S.D.].
  18. Mafra, S. N.; Travassos, G. H. Técnicas De Leitura De Software: Uma Revisão Sistemática. Simpósio Brasileiro De Engenharia De Software, 2005.
  19. Maidin, S. S. .; Arshad, N. H. . It Governance Practices Model In It Project Approval And Implementation In Malaysian Public Sector. Iceie 2010 - 2010 International Conference On Electronics And Information Engineering, Proceedings. Anais...2010
  20. Mauro, A.; Augusto, A. Governança De Ti Em Instituições Federais De Ensino Superior. 2010.
  21. Montenegro, C. W.; Flores, D. A. An Integrated Model For Ict Governance And Management Applied To The Council For Evaluation, Accreditation And Quality Assurance Of Higher Education Institutions In Ecuador (Ceaaces). 2015 International Conference On Computing, Communication And Security, Icccs 2015. Anais...Institute Of Electrical And Electronics Engineers Inc., 2015
  22. Nabiollahi, A.; Sahibuddin, S. B. Considering Service Strategy In Itil V3 As A Framework For It Governance. Proceedings - International Symposium On Information Technology 2008, Itsim. Anais...2008
  23. Nfuka, E. N. .; Rusu, L. . Critical Success Framework For Implementing Effective It Governance In Tanzanian Public Sector Organizations. Journal Of Global Information Technology Management, V. 16, N. 3, P. 53-77, 2013.
  24. Nfuka, E. N.; Rusu, L. It Governance Maturity In The Public Sector Organizations In A Developing Country: The Case Of Tanzania. 16th Americas Conference On Information Systems 2010, Amcis 2010. Anais...2010
  25. Nunes, D.; Rosa, I.; Silva, M. M. Da. Improving It Strategic Plan For The Portuguese Public Administration. 2013 Ieee 15th Conference On Business Informatics. Anais...Ieee, Jul. 2013
  26. Pai, M. Et Al. Systematic Reviews And Meta-Analyses: An Illustrated, Step-By-Step Guide. The National Medical Journal Of India, V. 17, N. 2, P. 86-95, 2004.
  27. Razak, R. A.; Zakaria, M. S. Redefining Ict Governance For Malaysian Public Sector. Journal Of Theoretical And Applied Information Technology, V. 81, N. 2, P. 250- 254, 2015.
  28. Scopus. Disponível Em: <Https://Www.Elsevier.Com/ Solutions/Scopus>. Acesso Em: 9 Jul. 2016.
  29. Umaroh, S.; Surendro, K. A Proposed Framework For It Use Policy. 2015 Ieee 2nd International Conference On Informationscience And Security, Iciss 2015. Anais...2015
  30. Van Solingen, R. Et Al. Goal Question Metric (Gqm) Approach. Encyclopedia Of Software Engineering, 2002.
  31. Wohlin, C. Et Al. Experimentation In Software Engineering: An Introduction. Norwell, Ma, Usa: Kluwer Academic Publishers, 2000.
Download


Paper Citation


in Harvard Style

Batista Diniz Da Silva M., Coelho Silva E., Alves De Carvalho Filho F., Moura Garcia T., Nunes I. and Chagas Do Nascimento R. (2017). Public ICT Governance: A Quasi-systematic Review . In Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-248-6, pages 351-359. DOI: 10.5220/0006314603510359


in Bibtex Style

@conference{iceis17,
author={Marianne Batista Diniz Da Silva and Eduardo Coelho Silva and Fernando Alves De Carvalho Filho and Thauane Moura Garcia and Isabel Nunes and Rogério Patrício Chagas Do Nascimento},
title={Public ICT Governance: A Quasi-systematic Review},
booktitle={Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2017},
pages={351-359},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006314603510359},
isbn={978-989-758-248-6},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Public ICT Governance: A Quasi-systematic Review
SN - 978-989-758-248-6
AU - Batista Diniz Da Silva M.
AU - Coelho Silva E.
AU - Alves De Carvalho Filho F.
AU - Moura Garcia T.
AU - Nunes I.
AU - Chagas Do Nascimento R.
PY - 2017
SP - 351
EP - 359
DO - 10.5220/0006314603510359