Public ICT Governance: A Quasi-systematic Review

Marianne Batista Diniz Da Silva, Eduardo Coelho Silva, Fernando Alves De Carvalho Filho, Thauane Moura Garcia, Isabel Nunes, Rogério Patrício Chagas Do Nascimento


This work performs a quasi-systematic review in a structured way to identify, characterize and summarize the main evidence on Public ICT Governance in order to analyse the methods, techniques, models, framework, guides and / or Public ICT Governance good practice to describe its application in an IT environment, helping ICT managers through a secondary study. A research question was raised and an initial study of 4870 works was adopted. Among these, 21 were selected for the construction of this study through a characterization of three components (Leadership, Strategy and Control) which encompasses the dimensions that define the level of maturity of a public organization (iGovTI). In this analysis and characterization, it was identified that the methods techniques, models, framework, guides and/or good practice found were the most mentioned at the Academy, as COBIT, ITIL and CMMI, as also others who are not known.


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Paper Citation

in Harvard Style

Batista Diniz Da Silva M., Coelho Silva E., Alves De Carvalho Filho F., Moura Garcia T., Nunes I. and Chagas Do Nascimento R. (2017). Public ICT Governance: A Quasi-systematic Review . In Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-248-6, pages 351-359. DOI: 10.5220/0006314603510359

in Bibtex Style

author={Marianne Batista Diniz Da Silva and Eduardo Coelho Silva and Fernando Alves De Carvalho Filho and Thauane Moura Garcia and Isabel Nunes and Rogério Patrício Chagas Do Nascimento},
title={Public ICT Governance: A Quasi-systematic Review},
booktitle={Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},

in EndNote Style

JO - Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Public ICT Governance: A Quasi-systematic Review
SN - 978-989-758-248-6
AU - Batista Diniz Da Silva M.
AU - Coelho Silva E.
AU - Alves De Carvalho Filho F.
AU - Moura Garcia T.
AU - Nunes I.
AU - Chagas Do Nascimento R.
PY - 2017
SP - 351
EP - 359
DO - 10.5220/0006314603510359