A Synthesis of Enterprise Architecture Effectiveness Constructs

Siyanda Nkundla-Mgudlwa, Jan C. Mentz


Companies throughout the world use Enterprise Architecture (EA) because of benefits such as the alignment of business to Information Technology (IT), centralisation of decision making and cost reductions due to standardisation of business processes and business systems. Even though EA offers organisational benefits, EA projects are reported as being costly, time consuming and require tremendous effort. Companies therefore seek to ascertain ways to measure the effectiveness of EA implementation because of the money and time being spent on EA projects. EA Effectiveness refers to the degree in which EA helps to achieve the collective goals of the organisation and its measurement depends on a list of constructs that can be used to measure the effectiveness of EA implementation. Currently, there exist no comprehensive list of constructs that are suitable to measure the effectiveness of EA implementation. The paper reports on the results of a study that explored the development of a comprehensive list of constructs suitable for measuring the effectiveness of EA implementation. The artefact developed in this research study is called Enterprise Architecture Effectiveness Constructs (EAEC). The EAEC consists of 6 constructs namely: - alignment; communication; governance; scope; top leadership commitment and skilled teams, training and education. To achieve the purpose of this research study, a design science research (DSR) strategy was followed. The EAEC was evaluated in two rounds by EA experts from industry and academia.


  1. Aier, S. & Schelp, J. A reassessment of enterprise architecture implementation. Service-Oriented Computing. ICSOC/ServiceWave 2009 Workshops, 2010. Springer, 35-47.
  2. Bonnet, M. 2009. Measuring the effectiveness of Enterprise Architecture implementation. Master of Science in Systems Engineering,
  3. Boster, M., Liu, S. & Thomas, R. 2000. Getting the most from your enterprise architecture. IT Professional, 2, 43-51.
  4. Bricknall, R., Darrell, G., Nilsson, H. & Pessi, K. Enterprise architecture: critical factors affecting modelling and management. ECIS, 2006. 2349-2361.
  5. Cameron, B. H. & Mcmillan, E. 2013. Analyzing the current trends in enterprise architecture frameworks. Journal of Enterprise Architecture, 9, 60-71.
  6. Department Of Defense 2010. Version Description Document for The DoD Architecture Framework (DoDAF) and DoDAF Meta Model (DM2) Version 2.02. Office of the Assistant Secretary of Defense (OASD) for Network Infrastructure and Integration (NII): United States of America Department of Defense.
  7. Espinosa, J. A., Boh, W. F. & Delone, W. The organizational impact of enterprise architecture: a research framework. System Sciences (HICSS), 2011 44th Hawaii International Conference on, 2011. IEEE, 1-10.
  8. Foorthuis, R., Van Steenbergen, M., Brinkkemper, S. & Bruls, W. A. 2015. A theory building study of enterprise architecture practices and benefits. Information Systems Frontiers, 1-24.
  9. Günther, W. A. 2014. Measuring Enterprise Architecture Effectiveness: A Focus on Key Performance Indicators. Master of Science (M.Sc.) of ICT in Business Leiden University.
  10. Henderson, J. C. & Venkatraman, H. 1993. Strategic alignment: Leveraging information technology for transforming organizations. IBM systems journal, 32, 472-484.
  11. IEEE 2011. ISO/IEC/IEEE 42010:2011, Systems and software engineering - Architecture description. http://www.iso-architecture.org/ieee-1471/index.html.
  12. Kaisler, S. H., Armour, F. & Valivullah, M. 2005. Enterprise architecting: critical problems. 38th Hawaii International Conference on System Sciences. Hawaii: IEEE.
  13. Kamogawa, T. & Okada, H. A framework for enterprise architecture effectiveness. Proceedings of ICSSSM'05. 2005 International Conference on Services Systems and Services Management, 2005., 2005. IEEE, 740-745.
  14. Lange, M., Mendling, J. & Recker, J. A comprehensive EA benefit realization model--An exploratory study. System Science (HICSS), 2012 45th Hawaii International Conference on, 2012. IEEE, 4230-4239.
  15. Lankhorst, M. 2005. Enterprise Architecture at Work: Modelling, Communication and Analysis. 1 ed.: Springer, Berlin, Germany, EU. ISBN 3540243712.
  16. Lindström, Å., Cegrell, T. & Grandell, M. The Top IT Concerns for Chief Information Officers in European Electric Power Industries. 41st International Conference on Large High Voltage Electric Systems 2006, CIGRE 2006; Paris; France; 27 August 2006 through 1 September 2006, 2006.
  17. Löhe, J. & Legner, C. 2014. Overcoming implementation challenges in enterprise architecture management: a design theory for architecture-driven IT Management (ADRIMA). Information Systems and e-Business Management, 12, 101-137.
  18. Mentz, J., Kotzé, P. & Van Der Merwe, A. 2012. A comparison of practitioner and researcher definitions of enterprise architecture using an interpretation method. Advances in Enterprise Information Systems II, 11-26.
  19. Morganwalp, J. M. & Sage, A. P. 2004. Enterprise architecture measures of effectiveness. International Journal of Technology, Policy and Management, 4, 81-94.
  20. Niemi, E. 2008. Enterprise architecture benefits: Perceptions from literature and practice. Evaluation of enterprise and software architectures: critical issues, metrics and practices:[AISA Project 2005-2008]/Eetu Niemi, Tanja Ylimäki & Niina Hämäläinen (eds.). Jyväskylä: University of Jyväskylä, Information Technology Research Institute, 2008.-(Tietotekniikan tutkimusinstituutin julkaisuja, ISSN 1236-1615; 18). ISBN 978-951-39-3108-7 (CD-ROM).
  21. Niemi, E. & Pekkola, S. 2015. Using enterprise architecture artefacts in an organisation. Enterprise Information Systems, 1-26.
  22. Nikpay, F., Selamat, H., Rouhani, B. D. & Nikfard, P. A Review of Critical Success Factors of Enterprise Architecture Implementation. Informatics and Creative Multimedia (ICICM), 2013 International Conference on, 2013. IEEE, 38-42.
  23. Reich, B. H. & Benbasat, I. 1996. Measuring The Linkage Between Business And Information Technology Objectives. Mis Quarterly, 55-81.
  24. Rodrigues, L. S. & Amaral, L. Key Enterprise Architecture Value Drivers: Results of a Delphi Study. Proceedings of the 21th IBIMA Conference, 2013 Vienna, Austria.
  25. Ross, J. W., Weill, P. & Robertson, D. 2006. Enterprise architecture as strategy: Creating a foundation for business execution, Harvard Business Press.
  26. Rouhani, B. D., Mahrin, M. N., Nikpay, F. & Rouhani, B. D. 2014. Current issues on enterprise architecture implementation methodology. New Perspectives in Information Systems and Technologies, Volume 2. Springer.
  27. Rouhani, B. D., Mahrin, M. N. R., Nikpay, F., Ahmad, R. B. & Nikfard, P. 2015. A systematic literature review on Enterprise Architecture Implementation Methodologies. Information and Software Technology, 62, 1-20.
  28. Saint-Louis, P. & Lapalme, J. Investigation of the lack of common understanding in the discipline of enterprise architecture: A systematic mapping study. Enterprise Distributed Object Computing Workshop (EDOCW), 2016 IEEE 20th International, 2016. IEEE, 1-9.
  29. Schelp, J. & Stutz, M. 2007. A balanced scorecard approach to measure the value of enterprise architecture.
  30. Schmidt, C. & Buxmann, P. 2011. Outcomes and success factors of enterprise IT architecture management: empirical insight from the international financial services industry. European Journal of Information Systems, 20, 168-185.
  31. Schmidt, R., Zimmermann, A., Möhring, M., Jugel, D., Bär, F. & Schweda, C. M. Social-software-based support for enterprise architecture management processes. International Conference on Business Process Management, 2014. Springer, 452-462.
  32. Seppanen, V., Heikkila, J. & Liimatainen, K. Key issues in EA-implementation: case study of two Finnish government agencies. 2009 IEEE Conference on Commerce and Enterprise Computing, 2009. IEEE, 114-120.
  33. Sobczak, A. Methods of the Assessment of Enterprise Architecture Practice Maturity in an Organization. International Conference on Business Informatics Research, 2013. Springer, 104-111.
  34. Syynimaa, N. Measuring Enterprise Architecture success: a tentative model for measuring success. 14th International Conference on Informatics and Semiotics in Organisations, ICISO 2013, 2013 Stockholm, Sweden.
  35. The Open Group 2011. TOGAF Version 9.1, Van Haren Publishing.
  36. Vaishnavi, V. & Kuechler, B. 2011. Design Science Research in Information Systems [Online]. [Accessed 9 May 2012 2012].
  37. Van Der Raadt, B., Bonnet, M., Schouten, S. & Van Vliet, H. 2010. The relation between EA effectiveness and stakeholder satisfaction. Journal of Systems and Software, 83, 1954-1969.
  38. Van Der Raadt, B., Slot, R. & Van Vliet, H. Experience report: assessing a global financial services company on its enterprise architecture effectiveness using NAOMI. System Sciences, 2007. HICSS 2007. 40th Annual Hawaii International Conference on, 2007. IEEE, 218b-218b.
  39. Wan, H., Johansson, B., Luo, X. & Carlsson, S. Realization of enterprise architecture (EA) benefits. Working Conference on Practice-Driven Research on Enterprise Transformation, 2013. Springer, 92-105.
  40. Wan, H., Luo, A. & Luo, X. How Enterprise Architecture Formative Critical Success Facets Might Affect Enterprise Architecture Success: A Literature Analysis. International Conference on Informatics and Semiotics in Organisations, 2014. Springer, 197-209.
  41. Weiss, D. 2006. Enterprise Architecture Measurement Program, Part 1: Scoping. ID.
  42. Ylimäki, T. 2008. Potential critical success factors for enterprise architecture. Evaluation of enterprise and software architectures: critical issues, metrics and practices:[AISA Project 2005-2008]/Eetu Niemi, Tanja Ylimäki & Niina Hämäläinen (eds.). Jyväskylä: University of Jyväskylä, Information Technology Research Institute, 2008.-(Tietotekniikan tutkimusinstituutin julkaisuja, ISSN 1236-1615; 18). ISBN 978-951-39-3108-7 (CD-ROM).
  43. Zachman, J. A. 2008. The Zachman Framework: the official concise definition. http://www.zachman.com/about-the-zachmanframework [Online].
  44. Zhang, L.-J. 2012. Editorial: Big services era: Global trends of cloud computing and big data. IEEE Transactions on Services Computing, 5, 467-468.

Paper Citation

in Harvard Style

Nkundla-Mgudlwa S. and C. Mentz J. (2017). A Synthesis of Enterprise Architecture Effectiveness Constructs . In Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-758-249-3, pages 282-293. DOI: 10.5220/0006321002820293

in Bibtex Style

author={Siyanda Nkundla-Mgudlwa and Jan C. Mentz},
title={A Synthesis of Enterprise Architecture Effectiveness Constructs},
booktitle={Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},

in EndNote Style

JO - Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - A Synthesis of Enterprise Architecture Effectiveness Constructs
SN - 978-989-758-249-3
AU - Nkundla-Mgudlwa S.
AU - C. Mentz J.
PY - 2017
SP - 282
EP - 293
DO - 10.5220/0006321002820293