Analysis of Implemention the Human Resource Management (HRM) to Improve Quality of Services in Hospital

Amira Maulida Putri

Abstract

Human Resources (HR) is one of the central and strategic positions in a health facility used to achieve organisational goals in performing health services. Therefore it is necessary to develop the Human Resources (HR) department to improve the quality of Human Resources (HR). This involves the quality and physical skills or non-physical skills that can improve the quality of service to meet patient satisfaction. The purpose of this research study is to identification and analyze the implementation of Human Resources Management (HRM) to improve quality of services in hospitals. This research has used secondary data and the literature study method from journals: year 2002 - 2017 to get to know the implementation of Human Resource Management (HRM) and the improvement of quality service in hospitals. The results of this research show that the implementation of effective and efficient Human Resource Management can influence the improvement of staff performance which can, in turn, improve the quality of health services

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Paper Citation


in Harvard Style

Putri A. (2017). Analysis of Implemention the Human Resource Management (HRM) to Improve Quality of Services in Hospital.In Proceedings of the 4th Annual Meeting of the Indonesian Health Economics Association - Volume 1: INAHEA, ISBN 978-989-758-335-3, pages 110-114. DOI: 10.5220/0007024801100114


in Bibtex Style

@conference{inahea17,
author={Amira Maulida Putri},
title={Analysis of Implemention the Human Resource Management (HRM) to Improve Quality of Services in Hospital},
booktitle={Proceedings of the 4th Annual Meeting of the Indonesian Health Economics Association - Volume 1: INAHEA,},
year={2017},
pages={110-114},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007024801100114},
isbn={978-989-758-335-3},
}


in EndNote Style

TY - CONF

JO - Proceedings of the 4th Annual Meeting of the Indonesian Health Economics Association - Volume 1: INAHEA,
TI - Analysis of Implemention the Human Resource Management (HRM) to Improve Quality of Services in Hospital
SN - 978-989-758-335-3
AU - Putri A.
PY - 2017
SP - 110
EP - 114
DO - 10.5220/0007024801100114