Building a Relationship between Domestic Workers and Their Service Users Through Community-Based Monitor Model (PBK)

Tri Joko Sri Haryono

2017

Abstract

The existence of domestic workers (PRTs) is still considered as an important part in everyday life of a household; therefore, the demand for domestic workers remain high. IPECs ILO data shows that currently there are 2.6 million domestic workers in Indonesia of which 90% are female. The problems are often related to the relationship between service users and workers, such as wages, working hours, work load, job type, leave and holiday rights, and so on. In the absence of a clear preliminary agreements in working relationships between service users (employers) and workers, conflicts often arise. The paper reviews how the existence of a community-based monitoring agency (PBK) creates a model to build a relationship between domestic workers and service users. Data obtained through a research activity conducted in Malang, East Java. Data collection was conducted qualitatively through observation, interviews with several informants, and Focus Group Discussion (FGD). This research further shows that the existence of Community-Based Monitoring Institution protects and accommodates the interests of both parties, especially regarding their rights and obligations. PBK can also act as a mediator if a problem arises between service users and domestic workers. Thus, with the Community-Based Monitoring model, provision of a decent work for domestic workers can be fulfilled.

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Paper Citation


in Harvard Style

Haryono T. (2017). Building a Relationship between Domestic Workers and Their Service Users Through Community-Based Monitor Model (PBK).In 2nd International Conference on Sociology Education - Volume 2: ICSE, ISBN 978-989-758-316-2, pages 381-385. DOI: 10.5220/0007110110211025


in Bibtex Style

@conference{icse17,
author={Tri Joko Sri Haryono},
title={Building a Relationship between Domestic Workers and Their Service Users Through Community-Based Monitor Model (PBK)},
booktitle={2nd International Conference on Sociology Education - Volume 2: ICSE,},
year={2017},
pages={381-385},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007110110211025},
isbn={978-989-758-316-2},
}


in EndNote Style

TY - CONF

JO - 2nd International Conference on Sociology Education - Volume 2: ICSE,
TI - Building a Relationship between Domestic Workers and Their Service Users Through Community-Based Monitor Model (PBK)
SN - 978-989-758-316-2
AU - Haryono T.
PY - 2017
SP - 381
EP - 385
DO - 10.5220/0007110110211025