Face-based Passive Customer Identification Combined with Multimodal Context-aware Payment Authorization: Evaluation at Point of Sale

Adam Wójtowicz, Jacek Chmielewski

Abstract

In smart environments, fast passive transaction authorization is a key requirement for routine, recurring transactions. In our earlier work technical feasibility of multimodal multidevice system based on context-aware payment authorization model has been proved. Its main features are: passive user identification with face recognition followed by multi-criteria selection of transaction authorization methods, which jointly modify traditional customer service procedure. In the presented work, real-world evaluation of the new approach based on proposed multimodal payment authorization is described. Empirical tests at existing point of sale have been performed, the usage data have been collected, statistically analyzed and confronted with formulated research hypotheses. The research goal is to determine to what extent the approach simplifies payment process assuming the security level required for a given context is maintained. The evaluation confirms that proposed approach can be effective in a real environment.

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Paper Citation


in Harvard Style

Wójtowicz A. and Chmielewski J. (2018). Face-based Passive Customer Identification Combined with Multimodal Context-aware Payment Authorization: Evaluation at Point of Sale.In Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-758-298-1, pages 555-566. DOI: 10.5220/0006798105550566


in Bibtex Style

@conference{iceis18,
author={Adam Wójtowicz and Jacek Chmielewski},
title={Face-based Passive Customer Identification Combined with Multimodal Context-aware Payment Authorization: Evaluation at Point of Sale},
booktitle={Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2018},
pages={555-566},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006798105550566},
isbn={978-989-758-298-1},
}


in EndNote Style

TY - CONF

JO - Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - Face-based Passive Customer Identification Combined with Multimodal Context-aware Payment Authorization: Evaluation at Point of Sale
SN - 978-989-758-298-1
AU - Wójtowicz A.
AU - Chmielewski J.
PY - 2018
SP - 555
EP - 566
DO - 10.5220/0006798105550566