Enhancing Problem Clarification Artifacts with Online Deliberation

Fabrício Matheus Gonçalves, Felipe Rodrigues Jensen, Julio Cesar dos Reis, Maria Cecília Calani Baranauskas

Abstract

Information system design demands understanding requirements from diversified stakeholders. As an initial step, the problem clarification is essential to obtain a shared view of the involved problems and solutions. Several techniques have been proposed and practiced by the systems engineering community for problem clarification. While existing literature has brought problem clarification artifacts via a online computational system, stakeholders still lack means of meaning negotiation practices that usually happen in face-to-face meetings. This paper proposes a deliberation model integrated to the online use of problem clarification artifacts. The deliberation provides a collaborative process for building common ground for reflection. The proposed model illustrates the possibilities of deliberation in statements created in three artefacts of the Organizational Semiotics: Stakeholder Identification, Evaluation Frame and Semiotic Framework.

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Paper Citation


in Harvard Style

Matheus Gonçalves F., Rodrigues Jensen F., Cesar dos Reis J. and Cecília Calani Baranauskas M. (2018). Enhancing Problem Clarification Artifacts with Online Deliberation.In Proceedings of the 13th International Conference on Software Technologies - Volume 1: ICSOFT, ISBN 978-989-758-320-9, pages 288-295. DOI: 10.5220/0006869102880295


in Bibtex Style

@conference{icsoft18,
author={Fabrício Matheus Gonçalves and Felipe Rodrigues Jensen and Julio Cesar dos Reis and Maria Cecília Calani Baranauskas},
title={Enhancing Problem Clarification Artifacts with Online Deliberation},
booktitle={Proceedings of the 13th International Conference on Software Technologies - Volume 1: ICSOFT,},
year={2018},
pages={288-295},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006869102880295},
isbn={978-989-758-320-9},
}


in EndNote Style

TY - CONF

JO - Proceedings of the 13th International Conference on Software Technologies - Volume 1: ICSOFT,
TI - Enhancing Problem Clarification Artifacts with Online Deliberation
SN - 978-989-758-320-9
AU - Matheus Gonçalves F.
AU - Rodrigues Jensen F.
AU - Cesar dos Reis J.
AU - Cecília Calani Baranauskas M.
PY - 2018
SP - 288
EP - 295
DO - 10.5220/0006869102880295