A Study of Work Performance Influence by Communication Process, Interactivity and Relation Network on Software Project Development Team - An Example of Bank in Taiwan

Yin-Yih Chang, Kuo-Chen Chou, Chih-Hung Lin

Abstract

In this study, Instant Messaging(IM) software, E-mail software, social networking websites and knowledge sharing platform for the independent variables, the process of communication, interaction, relation networks, communication quality, mutual trust and work performance the impact study, this study used a questionnaire survey method for IT project officers on commercial bank.The following three research and found that:(1) CMC software will enable team members to communicate effectively and create an atmosphere of mutual trust. (2)CMC software will make effective communication quality for team members scattered in different places. (3)When the team members who use CMC software produce effective communication quality and trust, it will significantly enhance work performance.

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Paper Citation


in Harvard Style

Chang Y., Chou K. and Lin C. (2018). A Study of Work Performance Influence by Communication Process, Interactivity and Relation Network on Software Project Development Team - An Example of Bank in Taiwan.In Proceedings of the 2nd International Conference on Intelligent Manufacturing and Materials - Volume 1: ICIMM, ISBN 978-989-758-345-2, pages 146-152. DOI: 10.5220/0007528001460152


in Bibtex Style

@conference{icimm18,
author={Yin-Yih Chang and Kuo-Chen Chou and Chih-Hung Lin},
title={A Study of Work Performance Influence by Communication Process, Interactivity and Relation Network on Software Project Development Team - An Example of Bank in Taiwan},
booktitle={Proceedings of the 2nd International Conference on Intelligent Manufacturing and Materials - Volume 1: ICIMM,},
year={2018},
pages={146-152},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007528001460152},
isbn={978-989-758-345-2},
}


in EndNote Style

TY - CONF

JO - Proceedings of the 2nd International Conference on Intelligent Manufacturing and Materials - Volume 1: ICIMM,
TI - A Study of Work Performance Influence by Communication Process, Interactivity and Relation Network on Software Project Development Team - An Example of Bank in Taiwan
SN - 978-989-758-345-2
AU - Chang Y.
AU - Chou K.
AU - Lin C.
PY - 2018
SP - 146
EP - 152
DO - 10.5220/0007528001460152