The Role of Organization Citizenship Behavior (OCB) in Mediating the Organizational Culture on the Performance of LPD Employees in Badung Regency

I Gusti Ayu Dewi Adnyani, I Gusti Ngurah Jaya Widagda, I Wayan Wina Widyatama

Abstract

This research is conducted based on the increasing competition in various economic sectors triggered by globalization which makes it necessary for business practitioners to adapt their behavior, method, and business strategy in order to maintain their existence and continuity of their business. The current competition without exception was also felt by micro finance institutions, including the Village Credit Institution (LPD). In the effort to improve employee performance, the company must have a strategy that is certainly in accordance with the organizational goals. The implementation of OCB by employees in their work place may result in an increase in employee performance, the unit/section performance in which the employee works in, and the company performance as a whole. The organizational culture becomes the guideline in the process of adapting to the organizational environment and the types of organizational culture can become a predictor of performance or effectivity. Therefore, the purpose of this research is to explain the role of OCB in mediating the influence of organizational culture on the performance of LPD employees. This research is conducted in Badung Regency by taking 110 LPD employees as the sample. The analysis method used is the SEM analysis. The research result shows that organizational culture has a positive and significant influence on employee performance of LPDs in Badung Regency. Organizational culture has a positive and significant influence on the OCB of LPD employees in Badung Regency. Employee’s OCB has a positive and significant influence on the performance of LPD employees in Badung Regency. OCB is able to significantly mediate the influence of organizational culture on employee performance. This means that by developing OCB in employees, the influence of organizational culture on the employee performance of LPDs in Badung Regency will increase. Thus, LPDs in Badung Regency must always develop the organizational values and search for methods to encourage employees to work beyond their responsibility.

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Paper Citation


in Harvard Style

Adnyani I., Widagda I. and Widyatama I. (2018). The Role of Organization Citizenship Behavior (OCB) in Mediating the Organizational Culture on the Performance of LPD Employees in Badung Regency.In Proceedings of the 7th International Conference on Entrepreneurship and Business Management - ICEBM Untar, ISBN 978-989-758-363-6, pages 357-363. DOI: 10.5220/0008493103570363


in Bibtex Style

@conference{icebm untar18,
author={I Gusti Ayu Dewi Adnyani and I Gusti Ngurah Jaya Widagda and I Wayan Wina Widyatama},
title={The Role of Organization Citizenship Behavior (OCB) in Mediating the Organizational Culture on the Performance of LPD Employees in Badung Regency},
booktitle={Proceedings of the 7th International Conference on Entrepreneurship and Business Management - ICEBM Untar,},
year={2018},
pages={357-363},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0008493103570363},
isbn={978-989-758-363-6},
}


in EndNote Style

TY - CONF

JO - Proceedings of the 7th International Conference on Entrepreneurship and Business Management - ICEBM Untar,
TI - The Role of Organization Citizenship Behavior (OCB) in Mediating the Organizational Culture on the Performance of LPD Employees in Badung Regency
SN - 978-989-758-363-6
AU - Adnyani I.
AU - Widagda I.
AU - Widyatama I.
PY - 2018
SP - 357
EP - 363
DO - 10.5220/0008493103570363