Visitor Satisfaction with WiFi Facilities at Airlangga University Library

Marhendyah Purbarini, Arfikayani Pratiwi

2018

Abstract

Visitor satisfaction can be termed as a part of a project to boost performance or facilities used daily by visitors. The purpose of this study to find out how satisfied users in using the facilities provided by the library. Libraries that we take that at Airlangga University Library. The method used in this article uses a quantitative method is more research using descriptive analysis. Data collection through (1) the distribution of the questionnaire (2) observation. Based on the results obtained data related to visitor satisfaction to Wi-Fi at Airlangga University Library, to use Wi-Fi in the university library Airlangga already meet user needs. Almost all the users often use Wi-Fi at Airlangga University Library. On average most of them often use the Wi-Fi libraries for doing the coursework.

Paper Citation

in Harvard Style

Purbarini M. and Pratiwi A. (2018). Visitor Satisfaction with WiFi Facilities at Airlangga University Library. In Proceedings of the 3rd International Conference on Record and Library: Local Knowledge, Past, Present, and Future - Volume 1: ICRL; ISBN 978-989-758-712-2, SciTePress, pages 177-180. DOI: 10.5220/0008666800002300

in Bibtex Style

@conference{icrl18,
author={Marhendyah Purbarini and Arfikayani Pratiwi},
title={Visitor Satisfaction with WiFi Facilities at Airlangga University Library},
booktitle={Proceedings of the 3rd International Conference on Record and Library: Local Knowledge, Past, Present, and Future - Volume 1: ICRL},
year={2018},
pages={177-180},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0008666800002300},
isbn={978-989-758-712-2},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 3rd International Conference on Record and Library: Local Knowledge, Past, Present, and Future - Volume 1: ICRL
TI - Visitor Satisfaction with WiFi Facilities at Airlangga University Library
SN - 978-989-758-712-2
AU - Purbarini M.
AU - Pratiwi A.
PY - 2018
SP - 177
EP - 180
DO - 10.5220/0008666800002300
PB - SciTePress