ticAPP – Digital Transformation in the Portuguese Government

Francisco Santos, André Vasconcelos, José Tribolet, Pedro Viana

Abstract

IT is fundamental to digital transformation. Digital transformation focuses on driving the organization to a new level, exposing and extending its processes beyond the organization. Enterprise Architecture provides the tools and methodologies to manage the complexity of Digital Transformation. A Digital Center of Excellence, named ticAPP, is going to be assigned to support the Public Administration’s Digital Transformation process. This paper focuses on building the future state Business Architecture of ticAPP, and how to enable its continuous evolution. We need to ensure the future state of ticAPP is not confined by the technology used and that it takes into account both Government’s and ticAPP’s strategic goals. To accomplish that, we follow a Top-Down Design approach development of ticAPP’s Business architecture, based on TOGAF ADM methodology. In the final steps, we will evaluate ticAPP’s maturity level using the Architecture Capability Maturity Model framework that is included in TOGAF and calculate its maturity rating.

Download


Paper Citation


in Harvard Style

Santos F., Vasconcelos A., Tribolet J. and Viana P. (2019). ticAPP – Digital Transformation in the Portuguese Government.In Proceedings of the 21st International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-372-8, pages 612-619. DOI: 10.5220/0007728606120619


in Bibtex Style

@conference{iceis19,
author={Francisco Santos and André Vasconcelos and José Tribolet and Pedro Viana},
title={ticAPP – Digital Transformation in the Portuguese Government},
booktitle={Proceedings of the 21st International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2019},
pages={612-619},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007728606120619},
isbn={978-989-758-372-8},
}


in EndNote Style

TY - CONF

JO - Proceedings of the 21st International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - ticAPP – Digital Transformation in the Portuguese Government
SN - 978-989-758-372-8
AU - Santos F.
AU - Vasconcelos A.
AU - Tribolet J.
AU - Viana P.
PY - 2019
SP - 612
EP - 619
DO - 10.5220/0007728606120619