The Vehicle Data Value Chain as a Lightweight Model to Describe Digital Vehicle Services

Christian Kaiser, Andreas Festl, Gernot Pucher, Michael Fellmann, Alexander Stocker


Digitalization has become an important driver of innovation in the automotive industry. For instance, the Quantified Self-movement has recently started spreading to the automotive domain, resulting in the provision of novel digital vehicle services for various stakeholders such as individual drivers and insurance companies. In this direction, a growing number of ICT start-ups from outside Europe have entered the market. Their digital vehicle services are grounded on the availability of vehicle Big Data. Hence, to better understand and capture this ongoing digital transformation, we introduce the Vehicle Data Value Chain (VDVC) as a lightweight model to describe and examine digital vehicle services. Furthermore, we classify current digital vehicle services offered by four start-ups and five car manufacturers by applying the VDVC, thereby identifying commonalities and differences within three crucial steps: data generation, acquisition, and usage. Additionally, we apply the VDVC to describe a digital mobility service provided by a European industry consortium. This exemplary application serves to evaluate the VDVC and show its general applicability in a practical context. We end our paper with a brief conclusion and an outlook on various current activities of standardization organizations, the European Commission and car manufacturers related to the future of vehicle services.


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