Authors:
Mariam Keriakos
;
Hoda Hosny
and
Sherif G. Aly
Affiliation:
The American University in Cairo, Egypt
Keyword(s):
Business Process Management, Context Awareness, Decision Making, Aspectization of Contextual Elements.
Related
Ontology
Subjects/Areas/Topics:
Context
;
Context-Aware Applications
;
Mobile and Pervasive Computing
;
Paradigm Trends
;
Software Engineering
;
Telecommunications
Abstract:
Informed decision making and flexibility have grown to be important standard requirements in the field of business process modeling and design due to the emergence of intrinsically complex variables within the various business environments. Traditionally, researches on business process modeling and informed decision making have focused on the configurability of business process models. Our review of literature makes us confident that researches have considerably neglected the main drivers of flexibility and decision-making which have an extensive impact on business process flow. Such drivers form, in our opinion, cross cutting concerns that need to be extracted from the context of business processes. Context can include, but is not limited to, work force availability, work force experience, system failures, weather conditions, environmental hazards, and financial constraints. This paper presents a new general purpose methodology for modeling the context of business processes within d
ifferent business domains as Open Aspects, and accordingly, deducing recommendations for improving the business process flow. We envision how context can be conceptualized as Open Aspects, how to classify the different contextual aspects into different business operational levels according to the goals of the business processes, and how to present business process flow recommendations based on the aspectized contextual facts.
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