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Authors: Angela Carrera-Rivera 1 ; Felix Larrinaga 1 ; Ganix Lasa 2 and Giovanna Martinez-Arellano 3

Affiliations: 1 Faculty of Engineering, Mondragon Unibertsitatea, Loramendi 4, 20500 Arrasate, Spain ; 2 Design Innovation Center (DBZ), Mondragon Unibertsitatea, Loramendi 4, 20500 Arrasate, Spain ; 3 Faculty of Engineering, University of Nottingham, Nottingham NG7 2RD, U.K.

Keyword(s): S-PSS, Context-awareness, User Experience, Recommendation System.

Abstract: Smart-product service systems are a business strategy that combines product and service into one value proposition. The user experience of digital services and the smart product can be a clear differentiator among competitors to achieve economically sustainable solutions. Hence, offering a more personalized experience is an important aspect of S-PSS. This paper aims to provide a theoretical framework for a context-aware user experience in S-PSS by providing adaptive and personalized services to the users according to their needs in a given context, by exploiting the digital capabilities of smart products and referring to the use of recommendation systems. The paper presents an application scenario using a smart-wearable as an example of a product-oriented PSS to better describe the framework and each component while stating the future challenges.

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Paper citation in several formats:
Carrera-Rivera, A., Larrinaga, F., Lasa, G. and Martinez-Arellano, G. (2022). UX- for Smart-PSS: Towards a Context-aware Framework. In Proceedings of the 6th International Conference on Computer-Human Interaction Research and Applications - CHIRA; ISBN 978-989-758-609-5; ISSN 2184-3244, SciTePress, pages 113-120. DOI: 10.5220/0011379700003323

@conference{chira22,
author={Angela Carrera{-}Rivera and Felix Larrinaga and Ganix Lasa and Giovanna Martinez{-}Arellano},
title={UX- for Smart-PSS: Towards a Context-aware Framework},
booktitle={Proceedings of the 6th International Conference on Computer-Human Interaction Research and Applications - CHIRA},
year={2022},
pages={113-120},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011379700003323},
isbn={978-989-758-609-5},
issn={2184-3244},
}

TY - CONF

JO - Proceedings of the 6th International Conference on Computer-Human Interaction Research and Applications - CHIRA
TI - UX- for Smart-PSS: Towards a Context-aware Framework
SN - 978-989-758-609-5
IS - 2184-3244
AU - Carrera-Rivera, A.
AU - Larrinaga, F.
AU - Lasa, G.
AU - Martinez-Arellano, G.
PY - 2022
SP - 113
EP - 120
DO - 10.5220/0011379700003323
PB - SciTePress

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