Authors:
Ilaria Amantea
1
and
Marinella Quaranta
1
;
2
Affiliations:
1
Computer Science Department, University of Turin, Turin, Italy
;
2
Department of Law, University of Bologna, Bologna, Italy
Keyword(s):
Healthcare, E-Health, Digitalization, Complex System, Simulation, BPM.
Abstract:
Healthcare is one of the most difficult complex systems to optimize. The challenge is in the multiple factors to balance. Some are common to many other industries, while some are riskier, and the whole system must be well-balanced to flow and ensure the functioning of a vital service for the citizens. The close interconnection between the various factors means that making changes on one aspect will have cascading effects on many other aspects. Therefore, the optimization must not be done considering a single parameter, but considering the whole chain. According to the European objectives of digitalization and eco-sustainability, in this paper we present an overview of the impact of digitalization of certain paper documents on process activities, times, costs, and spaces of archives.