A Systemic, Ontology-driven Approach to e-Services Governance

Bill Karakostas, Yannis Zorgios

2008

Abstract

This paper proposes an ontology driven, systemic approach to e-services governance. E-service governance refers to frameworks and policies for controlling the development and provision of e-services within an organisation. Given the level of complexity of current e-services, it is necessary to think of them as systems of interconnected elements that are more complex than the sum of their parts. Our IDEF0 based, system theory inspired, modelling approach, captures the essence of governing systems of e-services contained (recursively) within higher order systems. We use ontologies to represent explicitly systemic properties of services such as context, control/constraints and feedback. Governance rules constrain the syntactical, semantic, and behavioural properties of service ontologies and, due to the hierarchical ordering of service systems, can be applied to e-service portfolio management, architectural design compliance, and runtime SLA enforcement. Ontology mapping capabilities allow governance rules to be described using concepts appropriate for the different levels of service.

References

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Paper Citation


in Harvard Style

Karakostas B. and Zorgios Y. (2008). A Systemic, Ontology-driven Approach to e-Services Governance . In Proceedings of the 2nd International Workshop on Architectures, Concepts and Technologies for Service Oriented Computing - Volume 1: ACT4SOC, (ICSOFT 2008) ISBN 978-989-8111-55-5, pages 41-51. DOI: 10.5220/0001884100410051


in Bibtex Style

@conference{act4soc08,
author={Bill Karakostas and Yannis Zorgios},
title={A Systemic, Ontology-driven Approach to e-Services Governance},
booktitle={Proceedings of the 2nd International Workshop on Architectures, Concepts and Technologies for Service Oriented Computing - Volume 1: ACT4SOC, (ICSOFT 2008)},
year={2008},
pages={41-51},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001884100410051},
isbn={978-989-8111-55-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 2nd International Workshop on Architectures, Concepts and Technologies for Service Oriented Computing - Volume 1: ACT4SOC, (ICSOFT 2008)
TI - A Systemic, Ontology-driven Approach to e-Services Governance
SN - 978-989-8111-55-5
AU - Karakostas B.
AU - Zorgios Y.
PY - 2008
SP - 41
EP - 51
DO - 10.5220/0001884100410051