
 
2.2 Personalization Principle 
An emerging area of study in e-learning is the 
personalization principle (Clark & Mayer, 2008).  
Simply stated, the personalization principle 
examines the use of a conversational style rather 
than a formal writing style when presenting learning 
material to the distance learner (Moreno & Mayer, 
2000, 2004). Evidence has emerged that suggests 
that the voice of the speaker plays an important role 
and that conversational text may be more effective 
when heard audibly rather than in written form 
(Clark & Mayer, 2008). Clark and Mayer also 
describe pedagogical agents, also known as coaches, 
which can be cartoon-like characters, talking head 
video, or even virtual reality avatars.  Recent 
research in this new area has shown that these 
pedagogical agents using the personalization 
principle generated more learning than without them 
(Atkinson, 2002; Moreno, et al., 2001).  Some of 
this research has also shown that there does not 
appear to be a difference whether the agent is a 
computer animation or a talking head video (Moreno 
et al., 2001). The voice of the agent also seems to be 
important to learning. A recent study where some 
students were learning word problems from an agent 
with computer generated voice and some from a 
human voice found that they learned better from the 
human voice (Atkinson, 2002; Atkinson, et al., 
2005).   
3 RESEARCH METHODS 
3.1 Subjects 
The participants of this study were randomly 
selected university undergraduate students, ages, 18-
22, enrolled in either “Introduction to computers” or 
“Using computers in a classroom.”  
3.2 Procedures 
Each participant used an internet browser on a 
computer connected to the internet to participate in 
the study. The study was delivered using the web 
programming language PHP attached to a MySQL 
database, and consisted of a demographic section, 
treatment and measurement.  The participants first 
filled out a short demographic survey, which 
contained the following: name, age, academic 
progress (grade), gender, and general contact 
information. Once a participant submitted the 
demographic survey, the treatment program selected 
one of four treatments of the same instructional 
content. 
The database used a random reduction rule that 
randomly assigned the learner to one of the four 
groups. The next learner was then assigned to one of 
the three remaining groups. The third learner was 
assigned to one of the two remaining groups and the 
fourth was assigned to the remaining group.  The 
fifth learner was assigned to one of four groups and 
so on until all participants were assigned to a group. 
This assured randomness in the distribution of the 
task. After participants viewed the approximately 
twenty-five minutes of instructional material, they 
were then given the learning assessment. Once 
submitted to the treatment program, the database 
recorded the demographic information, version of 
the treatment, and assessment score to a serial 
number in the system for later retrieval and analysis. 
This was a custom developed web engine for 
creating and managing data. 
3.3 Task 
The task was a 25 minute lesson on the history of the 
internet ranging from Sputnik and the foundation of 
ARPA (Advanced Research Project Association) to 
the commercialization of the internet in the early 
1990’s.  It consisted of a review of the major themes 
and concepts to set the stage for the learning 
material followed by a quick summative review to 
assist in schema construction.  Then, the core lesson 
was delivered to the learners followed by a review of 
the major themes and concepts to assist working 
memory in correlating the new information with 
previously held schema. 
This information was chosen to give the research 
a more universal audience without being too 
specialized in any one field or curricula. Also, it had 
the ability to appear relevant to the student but had 
no actual impact on their course outcome unless the 
instructor wished it.  Therefore the instructor could 
apply the lesson to a standard e-learning course 
without the study causing perceived interference 
with course outcomes. 
This study tested three hypotheses. 
1.  There will be no statistically significant 
difference between instruction delivered with 
instructor led video and instruction delivered 
without instructor led video. 
2.  There will be no statistically significant 
difference between instruction delivered with 
multimedia elements and instruction delivered 
without multimedia elements. 
HEARD AND SEEN - Instructor Led Video and its Effect on Learning
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