A NEW KNOWLEDGE MANAGEMENT TOOL TO FACILITATE PROCESS INNOVATION IN MANUFACTURING COMPANIES

Daniela Butan, Emma O'Brien, Mark Southern, Seamus Clifford, Michael Pomeroy

2010

Abstract

This paper presents a novel KM tool to allow companies to obtain sufficient knowledge about its process in order to enhance its competitiveness and to innovate. To date there is no practical multidisciplinary model that enables companies to switch from engineering chaos to a structured, robust process. This new approach creates a reliable framework which promotes innovation and it offers a sustainable model for knowledge creation in that the knowledge generated through its use can be continuously build upon to expand the body of internal knowledge within the company. The model is based on existing engineering tools and exploiting the knowledge generated through their use using the interchange between tacit and explicit knowledge thus it is presented in the context of Nonka’s knowledge spiral. The model has been used successfully in a number of case studies one which is presented in this paper.

References

  1. Johansson, P., Chakhunashvili, A., et al. 2006. Variation Mode and Effect Analysis: a practical tool for quality improvement. Quality and Reliability Engineering international (in press).
  2. Chandler, D., A., Hagstrom, P., Solvell, O., 1998. The Dynamic Firm: The Role of Technology, Strategy, Organisation and Regions: Oxford University Press.
  3. Nonaka, K., 2000, The concept of Building a foundation for knowledge creation. Handbook of knowledge management, 7
  4. OECD, 2005, Guidelines for Collecting and Interpreting Innovation Data, (3rd ed.)
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Paper Citation


in Harvard Style

Butan D., O'Brien E., Southern M., Clifford S. and Pomeroy M. (2010). A NEW KNOWLEDGE MANAGEMENT TOOL TO FACILITATE PROCESS INNOVATION IN MANUFACTURING COMPANIES . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010) ISBN 978-989-8425-30-0, pages 342-347. DOI: 10.5220/0003095003420347


in Bibtex Style

@conference{kmis10,
author={Daniela Butan and Emma O'Brien and Mark Southern and Seamus Clifford and Michael Pomeroy},
title={A NEW KNOWLEDGE MANAGEMENT TOOL TO FACILITATE PROCESS INNOVATION IN MANUFACTURING COMPANIES},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010)},
year={2010},
pages={342-347},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003095003420347},
isbn={978-989-8425-30-0},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010)
TI - A NEW KNOWLEDGE MANAGEMENT TOOL TO FACILITATE PROCESS INNOVATION IN MANUFACTURING COMPANIES
SN - 978-989-8425-30-0
AU - Butan D.
AU - O'Brien E.
AU - Southern M.
AU - Clifford S.
AU - Pomeroy M.
PY - 2010
SP - 342
EP - 347
DO - 10.5220/0003095003420347