Investigation of IT Sourcing, Relationship Management and Contractual Governance Approaches - State of the Art Literature Review

Matthias Wißotzki, Felix Timm, Jörn Wiebring, Hasan Koç

2014

Abstract

The field of IT sourcing and its related management disciplines like supplier and contract management increasingly gains attention from research around the world regarding to the development of research activity. Influence factors as well as vital competences in relation to the IT sourcing success are investigated. This analysis intends to give a transparent and comprehensive overview about recent research topics like relationship management, reveals limitations and analyses new research phenomena like multisourcing.

References

  1. Ackermann, T., Miede, A., Buxmann, P., Steinmetz, R.: Taxonomy of Technological IT Outsourcing Risks: Support for Risk Identification and Quantification. In: ECIS 2011 Proceedings.
  2. Ahuja, Manju; Sinclair, Rob; and Sarker, Saone: The Influence of Outsourcing Models on Vendor Knowledge Integration. In: PACIS 2011 Proceedings.
  3. Amber, A., Schroeder, M., Weiner, M.: Competence Based IT Outsourcing - An Evaluation of Models for Identifying and Analyzing Core Competences. In: AMCIS 2005 Proceedings.
  4. Barbara Kitchenham, O. Pearl Brereton, David Budgen, Mark Turner, John Bailey and Stephen Linkman (2009), “Systematic literature reviews in software engineering - A systematic literature review”, Information and Software Technology, Vol. 51 No. 1, pp. 7-15.
  5. Berkqvist, L., Fredriksson, O.: Outsourcing Terms: A Literature Review from an ISD Perspective. In: ECIS 2008 Proceedings.
  6. Bugajska, Malgorzata: Piloting Knowledge Transfer in IT/IS Outsourcing Relationship Towards Sustainable Knowledge Transfer Process. In: AMCIS 2007 Proceedings.
  7. Chandrasekaran, R., Tayeh, A., Nagoore, V.: Understanding Information System Outsourcing Failure: Lessons of a Case Study. In: AMCIS 2007 Proceedings.
  8. Chen, R., Kishore, R.: IT Offshore Outsourcing: Contingency and Strategies. In: AMCIS 2007 Proceedings.
  9. Chou, Tzu-Chuan; Hsu, Shu-Mei; and Lee, Gwo-Guang: The Impacts of Network Governance on the Performance of ITO: A Study of Taiwanese Firms. In: PACIS 2012 Proceedings.
  10. Cullen, S., Seddon, P., Willcocks, L.: IT Outsourcing Configuration: Case Research Into Structural Attributes and Consequences. In: ECIS 2007 Proceedings.
  11. Cunden, M.: The Impact of the IT Outsourcing Relationship on the Success of the Venture: A Research Agenda. In: ECIS 2008 Proceedings.
  12. Fischer, Thomas A.; Hirschheim, Rudy; and George, Beena: Governance in Outsourcing Relationships - The Role of Information Technologies. In: ICIS 2012 Proceedings.
  13. Gannon, B., Wilson, D.: IS Offshoring: A Proposed Maturity Model of Offshore IS Suppliers. In: ECIS 2007 Proceedings.
  14. Gellings, C., Wuellenweber, K.: Successfully implementing IT outsourcing strategy in German Banks: the role of contract design and risk analysis. In: ECIS 2006 Proceedings.
  15. Gellrich, T., Gewald, H.: Sourcing, Risk and the Financial Market. In: ECIS 2005 Proceedings.
  16. Gröh, Andreas; Gewald, Heiko; and Stuska, Torsten: Next Generation Outsourcing - A Research Agenda Guided by Practice. In: PACIS 2012 Proceedings.
  17. Heng, Cheng Suang; Wenyu, Du; and Yuanyue, Feng: Investigating Vendors' Decision to Terminate IT Outsourcing Contracts. In: ICIS 2009 Proceedings.
  18. Herz, T., Hamel, F., Schoeni, M., Uebernickel, F., Brenner, W.: Comparing IT Supplier Selection Criteria in Single-Versus Multi-Sourcing Constellations: An Empirical Study. In: AMCIS 2012 Proceedings.
  19. Herz, Thomas Ph.; Hamel, Florian; Uebernickel, Falk; and Brenner, Walter: Global IT Multisourcing: Objectives, Challenges and Requirements in Multinational Insurance Companies. In: PACIS 2012 Proceedings.
  20. Heumann, Jakob; Wiener, Martin; and Remus, Ulrich: Power Distance in Information Systems Offshoring Projects - A Control Theory Perspective. In: ICIS 2012 Proceedings.
  21. Jahner, S., Böhmann, T., Krcmar, H.: Anticipating and considering customers' flexibility demands in is outsourcing relationships. In: ECIS 2006 Proceedings.
  22. Jahner, S., Böhmann, T., Krcmar, H.: Relationship Archetypes in Information Systems Outsourcing Arrangements: An Exploratory Analysis. In: AMCIS 2006 Proceedings.
  23. Jin, Xiaowei; and Kotlarsky, Julia: A Conceptual Framework of Knowledge Integration in Multisourcing Arrangements. In: ICIS 2012 Proceedings.
  24. Karimi-Alaghehband, Forough; and Rivard, Suzanne: Information Technology Outsourcing Success: A Model of Dynamic, Operational, and Learning Capabilities. In: ICIS 2012 Proceedings.
  25. Krishnan, P.,Ranganathan, C.: Boundary Spanning Capabilities in Offshored Information Systems Development Projects: A Conceptual Framework. In: AMCIS 2008 Proceedings.
  26. Lee, Jae-Nam; Heng, Cheng Suang; and Lee, Jung: MultiVendor Outsourcing: Relational Structures and Organizational Learning From a Social Relation Perspective. In: ICIS 2009 Proceedings.
  27. Leimeister, S., Krcmar, H.: Identifying Different IS Outsourcing Client Types. In: AMCIS 2009 Proceedings.
  28. Li, Meng; and Li, Dong: A Survey and Analysis of the Literature on Information Systems Outsourcing. In: PACIS 2009 Proceedings.
  29. Lioliou, Eleni; and Willcocks, Leslie: IT Outsourcing Governance: Illuminating on the Interplay between Contractual and Relational Governance. In: ICIS 2009 Proceedings.
  30. Méndez, E., Mendoza, L., M., Perez: Critical Success Factors as a Strategy for Risk Mitigation in IT Outsourcing Projects. In: AMCIS 2006 Proceedings.
  31. Nevo, Dorit; Kotlarsky, Julia; and Nevo, Saggi: New Capabilities: Can IT Service Providers Leverage Crowdsourcing? In: ICIS 2012 Proceedings.
  32. Nöhren, M., Heinzl, A.: Relative Efficiency of IT Outsourcing Global Delivery Models: A ResourceBased Perspective. In: ECIS 2012 Proceedings.
  33. Oshri, Ilan; Kotlarsky, Julia; and Gerbasi, Alexandra: Can Client Firms Achieve Radical Innovation in IT Outsourcing? In: ICIS 2011 Proceedings.
  34. Plugge, A., Bowman, H.: Fit Between IT Outsourcing Supplier Sourcing Capabilities and Organizational Structure: A Conceptual Model. In: AMCIS 2008 Proceedings.
  35. Ren, Jifan; Ngai, Wang-Ting; and Cho, Wing-Sing: Contractual and Relational Governance of Software Outsourcing Projects: A Proposed Research Model and Research Agenda. In: PACIS 2008 Proceedings.
  36. Reynolds, Peter; and Seddon, Peter B.: “Betting on the House”: Value Creation by Insourcing at Crown Limited. In: PACIS 2010 Proceedings.
  37. Schott, Katharina: Vendor-Vendor Knowledge Transfer in Global ISD Outsourcing Projects: Insights from a German Case Study. In: PACIS 2011 Proceedings.
  38. Su, Ning: Internationalization Strategies of IT Vendors from Emerging Economies: The Case of China. In: ICIS 2008 Proceedings.
  39. Tan, Chengxun; Sia, Siew-Kein; and Kuan, Christine: Flexibility Maneuvers in Outsourcing: An Empirical Assessment. In: ICIS 2006 Proceedings.
  40. Tebboune, Dr. Sofiane: A Theoretical Approach to Netsourcing Research. In: AMCIS 2010 Proceedings.
  41. Thalmann, Stefan; Bachlechner, Daniel; and Maier, Ronald: Security Management in CrossOrganizational Settings: A Design Science Approach. In: ICIS 2012 Proceedings.
  42. Urbach, N., Würz, T.: Designing a Reference Framework of IT/IS Outsourcing Steering Processes. In: ECIS 2011 Proceedings.
  43. Westner, Markus: Antecendents of succes in IS offshoring projects - Proposal for an empirical research study. In: ECIS 2009 Proceedings.
  44. Whitaker, Jonathan; Mithas, Sunil; and Krishnan, Mayuram: Antecedents of Onshore and Offshore Business Process Outsourcing. In: ICIS 2005 Proceedings.
  45. WI- Orientierungslisten, Wirtsch. Inform, vol. 50, no. 2, pp. 155-163, 2008.
  46. Willcocks, L., Lacity, M., Cullen, S.: Information Technology Sourcing Research: Critique, Lessons and Prospects. In: AMCIS 2007 Proceedings.
  47. Wong, Siew Fan: Bringing IT Back Home: Developing Capacity for Change. In: ICIS 2006 Proceedings.
  48. Wunnava, S., Ellis, S., Kroll, M., Watkins, J.: IT Outsourcing: Examined Under the Resource-Based View Lens. In: AMCIS 2008 Proceedings.
  49. Yuanyue, Feng; and Heng, Cheng Suang: Helping or Hampering: Effects of IT Service Outsourcing on Client's Product Innovation. In: ICIS 2010 Proceedings.
Download


Paper Citation


in Harvard Style

Wißotzki M., Timm F., Wiebring J. and Koç H. (2014). Investigation of IT Sourcing, Relationship Management and Contractual Governance Approaches - State of the Art Literature Review . In Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-758-029-1, pages 280-287. DOI: 10.5220/0004865502800287


in Bibtex Style

@conference{iceis14,
author={Matthias Wißotzki and Felix Timm and Jörn Wiebring and Hasan Koç},
title={Investigation of IT Sourcing, Relationship Management and Contractual Governance Approaches - State of the Art Literature Review},
booktitle={Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2014},
pages={280-287},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004865502800287},
isbn={978-989-758-029-1},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - Investigation of IT Sourcing, Relationship Management and Contractual Governance Approaches - State of the Art Literature Review
SN - 978-989-758-029-1
AU - Wißotzki M.
AU - Timm F.
AU - Wiebring J.
AU - Koç H.
PY - 2014
SP - 280
EP - 287
DO - 10.5220/0004865502800287