Partnership Analysis of National Health Insurance Pooling
Mechanism Among Informal Workers in Banyumas Regency
Harry Fauzi
1
, Diah Ayu Puspandari
1
, Ambar Widaningrum
2
1
Public Health Science Program, Faculty of Medicine, Universitas Gadjah Mada, Sleman, Yogyakarta, Indonesia
2
Magister of Public Administration Program, Universitas Gadjah Mada, Sleman, Yogyakarta, Indonesia
f
auziharr
y@g
mail.com
Keywords: BPJS Kesehatan, Informal worker, Partnership, Premium collecting, Universal coverage.
Abstract: Indonesia in achieving Universal Health Coverage has the challenge to protecting informal workers. But,
informal sector workers covered BPJS Kesehatan by the Workers Not Receiver Wages is still low
enrolment. Premium collection of BPJS Kesehatan for members especially informal workers is important to
the sustainability of National Health Insurance program. The premium collection of BPJS Kesehatan can’t
reach for informal sector as a whole. Expansion of premium collection BPJS Kesehatan is needed to
facilitate the informal sector to register and pay BPJS Kesehatan premiums. The aim of this research is
describe the partnership in collecting premiums of BPJS Kesehatan for informal workers in Banyumas. This
research is qualitative research with 14 informans. Research location in informal sector worker of palm
sugar farmer and batik worker in Banyumas. Data collection was done by in-depth interview, observation
and documentation. The results of this research indicate that the partnership in collecting premiums desired
by informal sector workers in Banyumas is partnership through association or cooperative. This partnership
facilitates the payment of contributions BPJS Kesehatan by associations or cooperatives that they are
regular contact or who they trust. Oversight and guidance to the partnership were done by the Department of
Labor and Cooperative Banyumas and BPJS Kesehatan.
1 INTRODUCTION
Indonesia's efforts to achieve universal health
coverage still face challenges to be faced, previous
research says that the challenge faced in reaching
Universal Health Coverage (UHC) is to provide
protection to informal sector workers. However, in
this time, informal sector workers covered by
national health insurance with non-PBI members
category for non-wage workers or Pekerja Bukan
Penerima Upah (PBPU) are still low enrollment.
Data BPJS Kesehatan in August 2017, indicating
that the recipient contributions or Penerima Bantuan
Iuran (PBI) is the type of membership in Indonesia,
as many as 109.54 million participants (61%).
Unlike the case with non-PBI members is wage
workers or Pekerja Penerima Upah (PPU), that is as
much as 42.32 million participants (24%). Non-PBI
membership for Non-Wage Workers (PBPU) or
informal sector has the least amount, only 27.60
million participants (15%).
Informal sector people have certain
characteristics that must be well understood.
Informal workers in the 2012-2019 JKN roadmap
are non-wage Workers (PBPU) or workers outside
the working relationship (self-employed), most of
whom do not occupy permanent business locations
and irregulary income. Collection of premium
contributions from workers in the informal sector
requires processes and procedures that are very
different from the formal sector. This difference is
causing the current premium arrears in BPJS
Kesehatan. The biggest arrears come from segments
of Non-Wage Member (PBPU) or the informal
sector. Up to the 3 rd Quarter of 2015, the segment's
premium debt reached more than Rp. 2.43 trillion.
Data from BPJS Kesehatan Purwokerto Branch
shows in 2015, about 57.84% of members aren’t pay
contribution, the majority of arrears by informal
sector workers covered by national health insurance
with categories of non-wage workers.
Efforts to expand the member BPJS Kesehatan
of the informal sector and the collection of informal
sector premiums in Banyumas, especially for palm
farmers and batik worker, need an innovative
approach. Innovative approach one by doing
46
Fauzi, H., Puspandari, D. and Widaningrum, A.
Partnership Analysis of National Health Insurance Pooling Mechanism Among Informal Workers in Banyumas Regency.
In Proceedings of the 4th Annual Meeting of the Indonesian Health Economics Association (INAHEA 2017), pages 46-50
ISBN: 978-989-758-335-3
Copyright © 2018 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
partnerships in the collection of premiums in the
informal sector so they regularly pay premiums and
willing to join a member BPJS Kesehatan. This
partnership can be carried out between BPJS
Kesehatan Purwokerto Branch and Cooperatives or
associations of informal sector workers. The scheme
of increasing informal sector members through
cooperatives will bring ease in the collection of
premiums from informal sector workers. Payment of
insurance premiums can be made directly one year
or monthly using the loan facility from the
Cooperative. Cooperatives provide ease of
supervision, communication, advocacy and
provision of information in this channelling between
stakeholders and the agency of health insurance to
the informal sector.
2 METHODS
This research is qualitative research with case study.
The research location in Banyumas district at Nira
Satria Cooperative as an association of informal
sector workers of palm farmers and Perbain as
association of batik workers. Data collection was
done by in-depth interview, observation and
documentation. The study began in March until July
2017. The subjects were 16 participants consisting
of 1 head of Cooperative Nira Satria, 1 head of batik
association of Perbain, 1 head of membership unit of
BPJS Kesehatan Purwokerto Branch, 1 head of batik
worker, 1 head of Banyumas Cooperation Office,
coconut, 5 palm farmers and 5 batik workers.
All Interviews were digitally recorded and then
transcribed for analysis in OpenCode 4.03
qualitative analysis software. Two researchers
analyzed the transcripts through direct content
analysis, a qualitative data analysis method, using
OpenCode 4.03. Codes were developed primarily
according to the four themes. The researchers
analyzed transcripts line by line and assigned new
codes to additional emerging concepts. OpenCode
4.03 was used to sort and organize the themes and to
examine the patterns emerging from each of the
themes. To ensure consistency and common
understanding of code concepts, the analysts
discussed the coding process and one senior member
of the team checked the analysis results.
3 RESULT
As mentioned in the Methods section, the
partnership analysis identified four key topics for
assessment; below, we summarize and describe the
interviews by topic.
3.1 The Perception of Informal Sector
Workers on Registration Becomes A
Member of BPJS Kesehatan.
Participants who are palm farmers want the
cooperative to register the farmers who have not
enroll into BPJS Kesehatan member. They want
Cooperative Nira Satria willing to register palm
farmers to become member of BPJS Kesehatan. This
can be seen in the following participant quote:
“I want a cooperative willing to help register
health insurance, if we have difficulties,
difficulty registering, cooperatives can register us
to have health insurance. I want it like that. The
cooperative should help us register BPJS
Kesehatan.”
Informal sector workers want the ease of
registration into BPJS Kesehatan members. The ease
of registering to become a member of BPJS
Kesehatan, according to the participants by
registering through Nira Satria Cooperative. Nira
Satria Cooperative can facilitate registration of
informal sector workers, especially palm farmers
become BPJS member because the cooperative is
where they sell the production of coconut sugar they
make. They sell coconut sugar every five days to the
cooperative
3.2 Perceptions of Informal Sector
Workers About Paying Premiums
BPJS Kesehatan
Member of BPJS Kesehatan especially member
which including Non-Wage Worker (PBPU) must
pay premium every month. This is also what must
be done by the batik workers who joined the BPJS
Kesehatan member. According to the participants,
the ease of payment of premium BPJS Kesehatan by
batik workers by paying premiums to batik
associations. They are not used to Banks or
Automatic Teller Machine (ATM). Premium
collection through batik association coordinator.
Coordinator of batik association who became
channel between BPJS Kesehatan with batik
association member who became member of BPJS.
When the premiums have been collected by the
coordinator of batik, then from the BPJS Kesehatan
contacted to make payment premiums BPJS Health.
This can be seen in the following quote information:
Partnership Analysis of National Health Insurance Pooling Mechanism Among Informal Workers in Banyumas Regency
47
“...Ease of premium collection for batik workers
through batik association. In batik association there
is one coordinator. The coordinator can be a channel
with BPJS Kesehatan. The batik coordinator will
contact BPJS Kesehatan when the premiums of
batik workers have gathered When there is new
information or regulations from BPJS regarding
premiums can be through the coordinator of the
association.”
Informal sector workers want ease in paying
BPJS premiums. The paying premium of member
BPJS Kesehatan can ease through coordinator of
batik association. This coordinator can facilitate the
payment premium of informal sector workers
because of the batik coordinator where they sell
their batik work
3.3 Giving Information to Informal
Sector Workers Makes Them
Interested in Becoming a Member of
BPJS Kesehatan
Palm farmers and batik workers to be willing to
participate BPJS Kesehatan needed information that
makes them interested. Participants say that palm
farmers and other batik workers are willing to join
BPJS Kesehatan, they must first be given
socialization by BPJS Kesehatan. Participants want
to socialize about BPJS Kesehatan in Nira Satria
Cooperative for palm farmers and batik association
in Perbain cooperative. Nira Satria Cooperative and
Perbain Cooperative every thirty-five days once
there is a meeting. When the meeting at Nira Satria
Cooperative and Perbain Cooperative has been
completed can also be socialized from BPJS
Kesehatan to palm farmers and batik workers.
“We want socialization at Cooperative. BPJS
Kesehatan give socialization to us in Cooperative.
Cooperative held a meeting at Wage Wednesday or
meeting in Cooperative every Thirty-five days.
When the meeting is completed BPJS can also
socialize to us.”
“I prefer socialization from BPJS Kesehatan rather
than a brochures about BPJS Kesehatan. The
brochure can’t give me information about benefits of
BPJS Kesehatan. BPJS Kesehatan can socialize to
batik workers through batik association. Batik
association at Perbain Cooperative. Batik owners
and batik workers gathered at meetings in Perbain so
BPJS Kesehatan can easy to give information to
batik association during meeting at Perbain.”
Cooperatives can partner with BPJS Kesehatan
in providing information to its members and
informal sector workers who do not know about
BPJS Kesehatan. Cooperatives can be a channel of
BPJS Kesehatan. The cooperative room can also be
a place of socialization about BPJS Kesehatan that
can be provided by BPJS Kesehatan itself or from
cooperatives. Therefore, if the information provided
by the cooperative or association, the information
provided from the cooperative to the member must
be the same as the information provided by BPJS
Kesehatan to the cooperative.
3.4 Partnership in The Collection of
Premium BPJS Kesehatan
The member is not a recipient of the wages (PBPU)
or informal sector workers who have participated in
BPJS Kesehatan membership and joined in a
community, such as cooperatives can collect BPJS
Kesehatan premiums within a group. The collection
of premiums within a group or through this
community is known as the collective PBPU. The
collective PBPU is a collection of premium PBPU
participants with a minimum of 100 members.
Members of the informal sector are grouped in an
association or cooperative can also register its
members collectively, through the cooperative.
Requirements that must be met such as family card,
resident card, and form. The cooperative can register
its members to become a member of BPJS
Kesehatan collectively and can collect the
contribution of member's premiums collectively as
well. In a cooperative there will be a coordinator
who will be channel with BPJS Kesehatan. The
following information from the Head Unit member,
BPJS Kesehatan Purwokerto Branch, through the
quote below.
“ So for the collection ... ee ... independent members
or the general public, the community joined in a
cooperative community, it could be, it could be in a
group.. the group name is a collective PBPU...
independent memberss of the collective, where a
minimum of memberss is 100 people. So, within a
community... there is a cooperative ... included in
BPJS collectively with on behalf of the cooperative,
the registration will bring the requirements such as
Family Card, Resident Card etc. Through
cooperative.. So that collects the contribution from
the cooperative, which pays to the BPJS is from the
cooperative. There is one coordinator cooperative.
This cooperative who register the collect, collect to
BPJS.. later from the BPJS Health relationship with
the cooperative..”
Cooperatives or associations can be a place for
informal sector workers. It can be formed to become
an association of informal sector workers with the
same job. The purpose of the establishment of the
INAHEA 2017 - 4th Annual Meeting of the Indonesian Health Economics Association
48
association is as a partner between BPJS Kesehatan
and members of informal sector workers, the benefit
is that informal sector workers know about the
benefits of being a member BPJS Kesehatan.
Partnerships in the collection of premiums desired
by informal sector workers in Banyumas district are
partnerships through associations or cooperatives.
This partnership facilitates the payment of
contributions by partnerships between associations
or cooperatives that they are regular contacts or who
they trust
4 DISCUSSION
Efforts to expand the participation of the informal
sector and the collection of premium contributions
of the informal sector, especially palm farmers and
batik workers need an innovative approach.
Innovative approach one by using cooperatives as a
method of gathering premiums. Membership in a
microfinance institution such as a cooperative serves
as a community-based association to participate in
health insurance [5]. Cooperatives are the
determinants of informal sector workers in access to
premium payments to health insurance.
In Kenya, since 2003, the National Hospital
Insurance Fund (NHIF) has been cooperating with
cooperatives through savings and community credit.
NHIF and cooperatives are also working together to
increase membership of health insurance, taking
photos in making NHIF identity cards, submitting
NHIF identity cards and NHIF premium collection
agencies. The cooperative also helps NHIF in
socialization and promotion to its cooperative
members who do not yet have health insurance.
After working with cooperatives, NHIF can expand
its membership to rural communities that have no
health insurance. Cooperatives benefit by providing
protection to their members through health insurance
managed by NHIF.
Efforts to increase membership and awareness to
regularly pay contributions to the informal sector in
national health insurance found many obstacles. The
low level of enrolment in the informal sector is
triggered by several factors including low income,
uncertain income, lack of awareness to participate in
health insurance, if they join an irregular health
insurance to pay premiums.
Approach with door to door premium collection
or Door to Door collection. This approach is
appropriate for cooperative members who are
reluctant or difficult to reach payment points.
Cooperative members will choose a door-to-door
collection method with a person in charge of
collecting premium contributions from the
cooperative. This effort allows members of the
cooperative to regularly pay premium contributions
each month. Members of the cooperative who have
paid, are given proof of payment from the
cooperative in charge of collecting contributions.
Proof of payment is useful in preventing fraud in
collecting contributions.
There is an increasing willingness to pay health
insurance contributions to the informal sector after
routine and intensive socialization of health
insurance to the informal sector. This study shows, if
routinely performed on informal sector workers such
as coconut farmers and batik workers, their
awareness will increase to follow the health
insurance program and the willingness to regularly
pay premiums will increase as well.
The provision of information on health insurance
programs relates to the level of community
participation incorporated in the dairy farm
cooperatives against the health insurance program in
Kenya. The more intensive the provision of
information about the health insurance program the
higher the level of participation of dairy farmers in
the cooperative against the health insurance scheme.
In Uganda, the community participating in
community health insurance is low enrolment due to
the lack of information to the public about the
benefits of being a participant of the health
insurance. Kenya uses cooperatives in covering the
informal sector with support by governments in the
country. This cooperative is capable as a supporting
tool in increasing the participation of informal sector
into health insurance in that country because based
on community or group. Informal participants will
be easy to get information, register and collect
premiums in health insurance.
In Philippines, Philhealth applies group-based
participation by requiring individuals to enroll in a
group or community-based health insurance scheme
through Kasapi. The purpose of group-based
participation is that expansion can be done more
quickly and facilitated in collecting membership
contributions.
All group members in the association
are enrolled, administrative costs are reduced and
the only ill phenomenon that comes with health
insurance or adverse selection can be reduced. Based
on their occupational categories, informal sector
workers may not be organized in groups or
associations based on their work, but they may be
members of community-based organizations such as
women's groups, religious groups, agricultural
groups or associations of traditional market.
Partnership Analysis of National Health Insurance Pooling Mechanism Among Informal Workers in Banyumas Regency
49
5 CONCLUSION
Partnerships in the collection of premiums desired
by informal sector workers in Banyumas District are
partnerships through associations or cooperatives.
This partnership facilitates the payment of
contributions with partnerships between associations
or cooperatives that they are regular contacts or who
they trust. Supervision and guidance is done by the
Office of Labour and Cooperatives with BPJS
Kesehatan.
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