Science and Technology for Community
Management Information System for Village Officers in Pangauban and
Sukamukti, Kecamatan Katapang, Bandung Regency
Lia Warlina, Supriyati Supriyati and Sufa Atin
Universitas Komputer Indonesia
Keywords: ICT, ICT’s Capability, Village Officers.
Abstract: Pangauban and Sukamukti village offices in 2015 did not have village management information system.
Therefore, we proposed science and technology for community program to create management information
system for the village offices. However, in early 2016, the village offices were given management information
systems by the government. Therefore, we shifted the program to increase the ICT’s capability of village
officers so that the officers would be capable in using and maintaining the system. To implement this program
we conducted (a) training for village officers on computer application (MS Word, Excel and Power Point);
(b) training for village officers on internet and social media; (c) assistantship on the applications of village
management information system. We conducted training and assistantship program on April to November
2016. The participants of the training were 10 officers from each village. The assistantship was given only to
the officers in charge. We also evaluated the training by giving questionnaire to the training participant before
and after the training. The score of ICT’s skill in the questionnaire were 1 to 5 (from very poor to very good).
The result of the evaluation in general, ICT’s capability of the village officers increased about one point.
1 INTRODUCTION
Pangauban and Sukamukti villages are in Kecamatan
Katapang, Bandung Regency. In 2015, both villages
did not have village management information system.
Therefore, the villages were chosen as locations for
community service activity, in scheme “Science and
Technology for Community”. This article is a report
paper of the activity.
Kecamatan Katapang is one of sub districts in
Bandung Regency adjacent to Bandung City. The sub
district consists of seven villages namely Gandasari,
Katapang, Cilampeni, Pangauban, Banyusari,
Sangkanhurip and Sukamukti. This sub district is one
of sub districts that has lower Human Development
Index (HDI) than the average of Bandung Regency’s
(Bappeda Kab. Bandung and BPS Kab. Bandung,
2013). In the year of 2014 HDI of Katapang District
was 74.30 while the average of Bandung Regency was
75.40 (BPS Kabupaten Bandung, 2014).
Pangauban and Sukamukti Village are located
about 15 kilo meters to the southern of Universitas
Komputer Indonesia. Figure 1 showed the village
location from Universitas Komputer Indonesia (Jalan
Dipati Ukur 112-116, Bandung).
Total population in 2014 of Pangauban Village
was 16,133 persons. The village can be categorized as
rural in urban area with the major sector is industry.
Total population in 2014 of Sukamukti Village was
14,515 persons. The dominant sector in Sukamukti
village was agriculture (BPS Kabupaten Bandung,
2014).
Figure 1: Location of Sukamukti and Pangauban Village,
Kecamatan Katapang.
Warlina, L., Supriyati, S. and Atin, S.
Science and Technology for Community - Management Information System for Village Officers in Pangauban and Sukamukti, Kecamatan Katapang, Bandung Regency.
In Proceedings of the 2nd International Conference on Sociology Education (ICSE 2017) - Volume 1, pages 537-544
ISBN: 978-989-758-316-2
Copyright © 2018 by SCITEPRESS – Science and Technology Publications, Lda. All rights reserved
537

Table 1 shows education level of village officer in
Pangauban Village. There are 13 officers in
Pangauban Village office. Only two persons have
university degree.
Table 1: Education level of Pangauban Village officers.
No. Level of Education
Number
(p
ersons
)
1. University 2
2. Hi
g
h School 6
3. Junior High School 3
4. Elementar
y
School 2
Total 13
Source: Interview with Head of Pangauban Village (2016)
Table 2 shows education level of Sukamukti
Village officers. The officers in Sukamukti Village
office also are 13 persons. In Sukamukti Village
office also only two persons who are university
graduates.
Table 2: Education level of Sukamukti Village officers.
No. Level of Education
Number
(p
ersons
)
1. Universit
y
2
2. High School 7
3. Junior Hi
g
h School 3
4. Elementar
y
School 1
Total 13
Source: Interview with Head of Sukamukti Village (2016)
Based on Law of the Republic of Indonesia
Number 6 2014 regarding Village, “the Village, is a
unit of community that has boundaries with the
authority to regulate and manage the affairs of
government, the interests of local communities based
on community initiatives, the right of the origin, and/
or traditional rights recognized and respected in the
system of government of the Republic of Indonesia”
(Republik Indonesia, 2014). Therefore, the objective
of village arrangement to create village government
that professional, efficient, effective, transparent,
responsible and good public service in order to
increase social welfare. Therefore, village is a
strategic unit in achieving community welfare through
better public service for the village community. Major
public service for village community is administrative
service from village government.
Law Number 6 2014 regarding Village article 86
stated that:
 The village is entitled to access information
through the village information system
developed by the Local Government District /
City.
 Government and Local Government shall
develop information systems and development
Village Rural Areas.
 The village information system referred to in
paragraph (2) includes hardware facilities and
software, network, and human resources.
 The village information system referred to in
paragraph (2) includes the village of data, the
data Rural Development, Rural Areas, as well as
other information relating to the construction of
Rural Development and Rural Areas.
 The village information system referred to in
paragraph (2) is managed by the village
authorities and may be accessed by the village
community and all stakeholders.
 Local Government District / City provide
information development planning district /city
to the village.
Early in the year 2016, both villages obtained
management information system for the village
namely “Aplikasi Pelayanan Dasar Berbasis Data
Kependudukan (Yandas)” or “Basic Service Based on
Demographical Data Application” from the
Government of Bandung Regency. Figure 2 shows the
application menu of village management information
system. The system was created to fulfil the Law of
the Republic Indonesia Number 6 2014 regarding
Village article 86 paragraph 2.
One evident that other village had implemented
Law Number 6 2014 is Panjalu Village. Panjalu
village had already used ICT to increase interaction
between the village officers and village community to
disseminate information regarding village
development. The utilization of ICT in Panjalu
Village was to support village service to the village
community (Praditya, 2014).
Figure 2: Basic service based on demographical data
application.
In 2015 we planned to create village management
information system and we would execute the
program in 2016 as community service activity.
However, the villages already had the system.
ICSE 2017 - 2nd International Conference on Sociology Education
538

Therefore, we shifted the program into training and
assistantship to optimize management information
system for village officers. The objective of training
program is to increase village officers’ ability in
information communication technology (ICT) so that
they can use and manage village management
information system.
There were two similar activities regarding
management information system or information
communication technology (ICT) as community
service activity. Firstly, Harahap, Lubis and Effiyanty
(2017) conducted community service activity in 2016
by training and guiding in bookkeeping and marketing
based on ICT in Melur Entrepreneur Community. The
materials in bookkeeping training were cash flows,
cost analysis and financial reports. The marketing
strategy was given by using online store through
internet and social media. Secondly, Somantri et.al
(2017) conducted community service activity in
SMAN 1 Subah by implementing internet learning.
The participants in this activity were 16 teachers.
2 METHOD
The activity of community service was funded by
Directorate of Research and Community Service,
Ministry of Research, Technology and Higher
Education of Republic Indonesia. The funding
scheme is science and technology for community. The
objectives of the activity were:
 The ICT’s capability of the village officers would
increase,
 The village officers could manage Management
Information System for village administration
well,
 The village officers could use internet and social
media optimally for the benefit of village
administration.
To achieve the objectives, we gave computer
application training, internet training, assistantship in
using and managing village management information
system. The method to execute the activity of science
and technology for community in Pangauban and
Sukamukti Village were:
 Computer application training of Microsoft
Office 2007 (Microsoft Word, Microsoft Excel
and Microsoft Power Point)
 Internet and social media training (internet
explorer, search engine, e-mail, social media)
and also mobile Wi-Fi setting.
 Assistantship in using and managing village
management information system
 Assistantship in using and managing Finance
Management Information System of the Village.
For the training we provided two manuals or
modules. First module is Microsoft Office 2007
training (Figure 3). The modules are put into USB
drive that also as a participant identity (Figure 4).
Second module is Internet Manual (Figure 5).
We conducted the training in September 2016 for
three days. We assisted the village officers on
management information system from July to
November 2016. The participants in the training were
ten persons in each village. Before the training we
gave the participant the questionnaire to self-
evaluation regarding the ability in ICT. The criteria
and score for ICT ability is shown in Table 3.
Figure 3: Microsoft office 2007 module.
Figure 4: USB flash drive for training material and
participant identity.
Science and Technology for Community - Management Information System for Village Officers in Pangauban and Sukamukti, Kecamatan
Katapang, Bandung Regency
539

Figure 5: Internet manual module.
Table 3: The criteria and score for evaluation.
Criteria Score
Very Poor 1 (one)
Poor 2 (two)
Fair 3 (three)
Good 4 (four)
Very Good 5 (five)
3 RESULTS AND DISCUSSION
We conducted computer application training in three
days for the village officers. Material for computer
application was Microsoft Office 2007 (Microsoft
Word, Microsoft Excel and Microsoft Power Point).
Material for internet and social media training were
internet explorer, search engine, e-mail and
Instagram. We also gave tutorial for mobile Wi-Fi
setting.
We assisted in using village management
information system. We also assisted in using village
finance management information system.
There were ten participants in computer
application training in Pangauban Village. The other
three officers could not attend the training due to their
level of education. Figure 6 shows the activity of
computer application training in Pangauban Village.
Figure 6: Computer application training in Pangauban
Village.
In Sukamukti also ten officers participated in
computer application training. The other three could
not participate due to same reason with Pangauban
Village. Figure 7 shows computer application training
in Sukamukti Village.
Figure 7: Computer application training in Sukamukti
Village.
The evaluation on the activity of science and
technology for community for Pangauban Village
shows in Figure 8 to 12. In general, the officers
increased their ability on computer application due to
the training.
The average ability of Pangauban village officers
in MS Word Application before the training were 2.54
to 2.85 (Figure 8). These scores are categorized into
poor to fair. After the training, the score increased into
3.46 to 3.77. These scores are categorized into fair to
good criteria.
ICSE 2017 - 2nd International Conference on Sociology Education
540

Figure 8: Graph of Pangauban Village officer’s ability in
MS Word before and after training.
Before the training, the average ability of
Pangauban village officers in MS Excel Application
were 1.92 to 2.62 (Figure 9). These scores are
categorized into very poor to poor. After the training,
the score increased into 2.92 to 3.46. These scores are
categorized into poor to fair criteria.
Figure 9: Graph of Pangauban Village officer’s ability in
MS Excel before and after training.
The average ability of Pangauban village officers
in MS Power Point Application, before the training
were 1.62 to 1.69 (Figure 10). These scores are
categorized into very poor. After the training, the
score increased into 3.15. These scores are considered
into fair criteria.
Figure 10: Graph of Pangauban Village officer’s ability in
MS Power Point before and after training.
Before the training, the average ability of
Pangauban village officers on internet were 2.15 to
2.31 (Figure 11). These scores are categorized to poor.
After the training, the score increased into 3.15 to
3.31. These scores are categorized to fair criteria.
Figure 11: Graph of Pangauban Village officer’s ability on
internet before and after training.
The average ability of Pangauban village officers
in social media before the training were 2.38 to 2.77
(Figure 12). These scores are categorized into poor to
fair. After the training, the score increased into 3.31 to
3.68. These scores are categorized into fair to good
criteria.
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Before Training
2,85 2,62 2,69 2,54
After Training
3,77 3,69 3,62 3,46
0,00
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5,00
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et
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Before Training
2,31 2,62 1,92 2,00 1,92
After Training
3,23 3,46 3,15 3,15 2,92
0,00
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3,00
4,00
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1,69 1,69 1,62 1,62
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3,15 3,15 3,15 3,15
0,00
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5,00
Browsing
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engine
Email
Before Training
2,15 2,23 2,31
After Training
3,15 3,31 3,31
0,00
1,00
2,00
3,00
4,00
5,00
Science and Technology for Community - Management Information System for Village Officers in Pangauban and Sukamukti, Kecamatan
Katapang, Bandung Regency
541

Figure 12: Graph of Pangauban Village officer’s ability on
social media before and after training.
The evaluation for science and technology activity
in Sukamukti Village is shown in Figure 13 to 17. In
general the activity could increase the ability of the
officers in training material.
The average ability of Sukamukti village officers
in MS Word Application before the training were 2.55
to 2.82 (Figure 13). These scores are categorized into
poor to fair. After the training, the score increased into
3.5 to 3.8. These scores are categorized into fair to
good criteria.
Figure 13: Graph of Sukamukti Village officer’s ability in
MS Word before and after training.
The average ability of Sukamukti village officers
in MS Excel Application before the training were 1.91
to 2.82 (Figure 14). These scores are considered into
very poor to poor. After the training, the score
increased into 3.27 to 3.91. These scores are
categorized into fair to good criteria.
Figure 14: Graph of Sukamukti Village officer’s ability in
MS Excel before and after training.
The average ability of Sukamukti village officers
in MS Power Point Application before the training
were 1.64 to 1.73 (Figure 15). These scores are
considered to very poor. After the training, the score
increased into 3.18 to 3.36. These scores are
categorized to fair criteria.
Figure 15: Graph of Sukamukti Village officer’s ability in
MS Power Point before and after training.
The average ability of Sukamukti village officers
on internet before the training were 2.27 to 2.45
(Figure 16). These scores are categorized to poor.
After the training, the score increased into 3.73 to
3.91. These scores are categorized into fair to good
criteria.
Facebook Instagram
Before Training
2,77 2,38
After Training
3,62 3,31
0,00
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5,00
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Before Training
2,82 2,64 2,73 2,55
After Training
4,00 4,09 3,82 3,55
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Worksh
eet
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ng
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tion
Before Training
2,36 2,45 1,91 2,00 1,91
After Training
3,27 3,91 3,45 3,36 3,55
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2,00
3,00
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Before Training
1,73 1,73 1,64 1,64
After Training
3,27 3,27 3,18 3,36
0,00
1,00
2,00
3,00
4,00
5,00
ICSE 2017 - 2nd International Conference on Sociology Education
542

Figure 16: Graph of Sukamukti Village officer’s ability on
internet before and after training.
The average ability of Sukamukti village officers
in social media before the training were 2.45 to 2.64
(Figure 17). These scores are categorized into poor to
fair. After the training, the score increased into 3.64 to
4.27. These scores are categorized into good to very
good criteria.
Figure 17: Graph of Sukamukti Village officer’s ability on
social media before and after training.
The result of community service activity is
similar with the activity conducted by Harahap, Lubis
and Effiyanti (2017) and Somantri et.al (2017).
Harahap, Lubis and Effiyanty (2017) conducted
community service activity in 2016 by training and
guiding in bookkeeping and marketing based on ICT
in Melur Entrepreneur Community. The activity
found that the participants in this program faced
computer anxiety, so that for marketing strategy the
participant needed other reseller who was familiar
with ICT. Somantri et.al (2017) conducted
community service activity in SMAN 1 Subah by
implementing internet learning. The evaluation result
showed that the average increase of e-learning skill
was 91%.
Similar condition to Pangauban and Sukamukti
Village is the study in Bangladesh. Islam and Mannan
(2014) found that ICT’s skill of senior civil servant in
Bangladesh were poor. The study was conducted to
modify the ICT curriculum for senior staff course
The opposite result was shown from the study in
Northern Ontario and Kenya. The study in Northern
Ontario conducted by Carpenter et.al (2013) to
investigate women in rural communities in using ICT.
The women who lived in remote and rural area were
asked their thoughts and experiences about ICT use in
daily life, ICT for health and wellness, ICT for
cultural preservation. The findings showed that the
women were active user of ICT, using internet for
communication with other communities and they
were familiar with telemedicine.
The sudy in Kenya conducted by Boit, Menjo and
Kimutai (2012) to evaluate the implementation of ICT
to support learning, school administration and use of
e-communication between cooperating rural
secondary school in Western Kenya. The study found
that ICT had been implemented in the schools. There
was an evident that the quality of teaching, learning,
and students’ level of interaction, reasoning, recall,
synthesis and evaluation had improved.
4 CONCLUSIONS
This article is a report of community service activity
with the scheme of science and technology for
community. In 2015, we planned and proposed to
create management information system for
Pangauban and Sukamukti Village, because both
villages did not have the system. However, early in
2016 they were given village management
information system by the local government.
Therefore, we shifted the program into computer
application training for village officers and
assistantship in managing and using the Basic Service
Based on Demographical Data Application (Aplikasi
Pelayanan Dasar Berbasis Data Kependudukan or
Yandas) and Village Finance Management
Information System.
Pangauban and Sukamukti Village Officers had
lowest ability level on computer application before
and after the training was in MS Power Point.
However, the officers had the highest level in before
and after the training was in MS Word. In general, the
increase of ability level on computer application was
about one point. Thefore, village officers in both
villages are more confident with their ICT’s capabilty.
In conclusion, they will be more capable in using and
managing village information system.
Browsing
Search
engine
Email
Before Training
2,27 2,45 2,36
After Training
3,73 3,91 3,73
0,00
1,00
2,00
3,00
4,00
5,00
Facebook Instagram
Before Training
2,64 2,45
After Training
4,27 3,64
0,00
1,00
2,00
3,00
4,00
5,00
Science and Technology for Community - Management Information System for Village Officers in Pangauban and Sukamukti, Kecamatan
Katapang, Bandung Regency
543

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