Proceedings of the 3rd International Conference on Operations Research and Enterprise Systems Acronym: ICORES 2014 Event held on: March 6-8, 2014, in ESEO, Angers, Loire Valley, France Editors: Begoña Vitoriano 1 , Eric Pinson 2 and Fernando Valente 3 Affiliations: 1 Complutense University, Spain , 2 IMA, LISA, Angers, France , 3 Polytechnic Institute of Setúbal, Portugal ISBN: 978-989-758-017-8