Authors:
Vincenzo Cartelli
;
Giuseppe Di Modica
and
Orazio Tomarchio
Affiliation:
University of Catania, Italy
Keyword(s):
Business Process Simulation, Activity based Costing, BPMN, Colored Petri Nets.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Business Process Management
;
e-Business
;
Enterprise Engineering
;
Enterprise Information Systems
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Symbolic Systems
Abstract:
The deep knowledge of internal and external business processes, along with the capability of governing them,
are a key requirement for enterprises to survive. In the dynamic and unpredictable worldwide market, the
achievement of business goals depends on the ability of enterprises to adapt to new market conditions by
promptly re-engineering their processes. The cost for process re-engineering may be not negligible, if we
consider that it may require several refinement steps and that tuning processes on-the-job may impair regular
business activities. To this end, there is a growing interest towards tools that allow to simulate process modifications
before actually enforcing such changes. In this paper we propose a tool for business process simulation
which makes use of modeling specifications such as the Business Process Model and Notation (BPMN) and
exploits the rigor of the Colored Petri Nets (CPNets) formalism. With respect to other approaches proposed
in the literature, t
he one presented here defines a detailed model of enterprise’s resources (both human and
non-human) and cost allocation inspired to the Activity Based Costing (ABC) accounting principles. A case
study test was conducted on a prototype implementation and related results are presented.
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