Authors:
John Bruntse Larsen
1
;
Virginia Dignum
2
;
Jørgen Villadsen
1
and
Frank Dignum
1
Affiliations:
1
Technical University of Denmark, Denmark
;
2
Delft University of Technology, Netherlands
Keyword(s):
Social Practices, Hospital Staff Planning, Multi-Agent Goals, Decision Support.
Related
Ontology
Subjects/Areas/Topics:
Agents
;
Artificial Intelligence
;
Artificial Intelligence and Decision Support Systems
;
Distributed and Mobile Software Systems
;
Enterprise Information Systems
;
Knowledge Engineering and Ontology Development
;
Knowledge Representation and Reasoning
;
Knowledge-Based Systems
;
Multi-Agent Systems
;
Software Engineering
;
Symbolic Systems
Abstract:
Understanding the social contexts in which actions and interactions take place is of utmost importance for
planning one’s goals and activities. People use social practices as means to make sense of their environment,
assessing how that context relates to past, common experiences, culture and capabilities. Social practices can
therefore simplify deliberation and planning in complex contexts. In the context of patient-centered planning,
hospitals seek means to ensure that patients and their families are at the center of decisions and planning of
the healthcare processes. This requires on one hand that patients are aware of the practices being in place at
the hospital and on the other hand that hospitals have the means to evaluate and adapt current practices to the
needs of the patients. In this paper we apply a framework for formalizing social practices of an organization
to an emergency department that carries out patient-centered planning. We indicate how such a formalization
can be used to answer operational queries about the expected outcome of operational actions.
(More)