Authors:
Francisco Miguel de Lemos Santos
1
;
André Vasconcelos
2
;
José Tribolet
1
and
Pedro Viana
3
Affiliations:
1
INESC-ID, Instituto Superior Técnico, Lisboa and Portugal
;
2
INESC-ID, Instituto Superior Técnico, Lisboa, Portugal, AMA - Agência para a Modernizaç ão Administrativa IP, Lisboa and Portugal
;
3
AMA - Agência para a Modernizaç ão Administrativa IP, Lisboa and Portugal
Keyword(s):
Enterprise Architecture, Public Administration, Digital Transformation, Center of Excellence, ticAPP, TOGAF.
Abstract:
IT is fundamental to digital transformation. Digital transformation focuses on driving the organization to a new level, exposing and extending its processes beyond the organization. Enterprise Architecture provides the tools and methodologies to manage the complexity of Digital Transformation. A Digital Center of Excellence, named ticAPP, is going to be assigned to support the Public Administration’s Digital Transformation process. This paper focuses on building the future state Business Architecture of ticAPP, and how to enable its continuous evolution. We need to ensure the future state of ticAPP is not confined by the technology used and that it takes into account both Government’s and ticAPP’s strategic goals. To accomplish that, we follow a Top-Down Design approach development of ticAPP’s Business architecture, based on TOGAF ADM methodology. In the final steps, we will evaluate ticAPP’s maturity level using the Architecture Capability Maturity Model framework that is included i
n TOGAF and calculate its maturity rating.
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