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Authors: Vladimir Ivanov 1 ; Pavel Kolychev 2 ; Sergey Masyagin 1 ; Giancarlo Succi 1 ; Rafael Valeev 2 and Vasilii Zorin 3

Affiliations: 1 Innopolis University, Russia ; 2 Ak Bars Digital Technologies, Russia ; 3 Schaffhausen Institute of Technology, Switzerland

Keyword(s): Empirical Methods, Software Experimentation.

Abstract: Several development processes recommend strongly user participation and involvement in requirement acquisition. However, there are very few studies detailing the empirical results of direct user involvement in large industrial software development products. In this paper we report the outcomes of a novel approach taken by the Software House of one of major Russian banks (Ak Bars Bank) on how to improve the development process by directly involving end customers in the requirement elicitation phase of mobile, energy efficient applications. We observe that such involvement in a form of a workshop has led to improvement of requirements collection and higher levels of user satisfaction.

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Paper citation in several formats:
Ivanov, V. ; Kolychev, P. ; Masyagin, S. ; Succi, G. ; Valeev, R. and Zorin, V. (2020). An Experience in Collecting Requirements for Mobile, Energy Efficient Applications from End Customers in the Bank Sector. In Proceedings of the 15th International Conference on Evaluation of Novel Approaches to Software Engineering - ENASE; ISBN 978-989-758-421-3; ISSN 2184-4895, SciTePress, pages 522-530. DOI: 10.5220/0009574805220530

@conference{enase20,
author={Vladimir Ivanov and Pavel Kolychev and Sergey Masyagin and Giancarlo Succi and Rafael Valeev and Vasilii Zorin},
title={An Experience in Collecting Requirements for Mobile, Energy Efficient Applications from End Customers in the Bank Sector},
booktitle={Proceedings of the 15th International Conference on Evaluation of Novel Approaches to Software Engineering - ENASE},
year={2020},
pages={522-530},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009574805220530},
isbn={978-989-758-421-3},
issn={2184-4895},
}

TY - CONF

JO - Proceedings of the 15th International Conference on Evaluation of Novel Approaches to Software Engineering - ENASE
TI - An Experience in Collecting Requirements for Mobile, Energy Efficient Applications from End Customers in the Bank Sector
SN - 978-989-758-421-3
IS - 2184-4895
AU - Ivanov, V.
AU - Kolychev, P.
AU - Masyagin, S.
AU - Succi, G.
AU - Valeev, R.
AU - Zorin, V.
PY - 2020
SP - 522
EP - 530
DO - 10.5220/0009574805220530
PB - SciTePress

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