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Author: Jean-Claude Heudin

Affiliation: Pôle Universitaire Léonard de Vinci, France

ISBN: 978-989-758-220-2

Keyword(s): Conversational Agent, Multi-personality, Emotion Selection.

Related Ontology Subjects/Areas/Topics: Agent Models and Architectures ; Agents ; Artificial Intelligence ; Artificial Intelligence and Decision Support Systems ; Conversational Agents ; Distributed and Mobile Software Systems ; Enterprise Information Systems ; Human-Computer Interaction ; Intelligent User Interfaces ; Knowledge Engineering and Ontology Development ; Knowledge-Based Systems ; Multi-Agent Systems ; Software Engineering ; Symbolic Systems

Abstract: Conversational agents and personal assistants represent an historical and important application field in artificial intelligence. This paper presents a novel approach to the problem of humanizing artificial characters by designing believable and unforgettable characters who exhibit various salient emotions in conversations. The proposed model is based on a multi-personality architecture where each agent implements a facet of its identity, each one with its own pattern of perceiving and interacting with the user. In this paper we focus on the emotion selection principle that chooses, from all the candidate responses, the one with the most appropriate emotional state. The experiment shows that a conversational multi-personality character with emotion selection performs better in terms of user engagement than a neutral mono-personality one.

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Paper citation in several formats:
Heudin, J. (2017). Emotion Selection in a Multi-Personality Conversational Agent.In Proceedings of the 9th International Conference on Agents and Artificial Intelligence - Volume 2: ICAART, ISBN 978-989-758-220-2, pages 34-41. DOI: 10.5220/0006113600340041

@conference{icaart17,
author={Jean{-}Claude Heudin.},
title={Emotion Selection in a Multi-Personality Conversational Agent},
booktitle={Proceedings of the 9th International Conference on Agents and Artificial Intelligence - Volume 2: ICAART,},
year={2017},
pages={34-41},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006113600340041},
isbn={978-989-758-220-2},
}

TY - CONF

JO - Proceedings of the 9th International Conference on Agents and Artificial Intelligence - Volume 2: ICAART,
TI - Emotion Selection in a Multi-Personality Conversational Agent
SN - 978-989-758-220-2
AU - Heudin, J.
PY - 2017
SP - 34
EP - 41
DO - 10.5220/0006113600340041

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