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Authors: Joelma Choma 1 ; Diego Quintale 1 ; Luciana A. M. Zaina 1 and Daniela Beraldo 2

Affiliations: 1 UFSCar, Brazil ; 2 UFSCar and Indiana State University, Brazil

Keyword(s): Usability Inspection, Heuristic Evaluation, ERP System.

Related Ontology Subjects/Areas/Topics: Enterprise Information Systems ; Guidelines, Principles, Patterns and Standards ; HCI on Enterprise Information Systems ; Human-Computer Interaction ; Interface Design

Abstract: The inspection methods to evaluate the usability of ERP systems require more specific heuristics and most suitable criteria into this field. This article proposes a set of heuristics based on perspectives of presentation, and task support aiming to facilitate the inspection of usability in ERP systems especially for novice inspectors. An empirical study was conducted to verify the efficiency and effectiveness of inspections conducted with the proposed heuristics. The results indicate the efficiency and effectiveness to detect problems, mainly in medium-fidelity prototypes of ERP modules.

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Paper citation in several formats:
Choma, J.; Quintale, D.; A. M. Zaina, L. and Beraldo, D. (2015). A Perspective-based Usability Inspection for ERP Systems. In Proceedings of the 17th International Conference on Enterprise Information Systems - Volume 3: ICEIS; ISBN 978-989-758-098-7; ISSN 2184-4992, SciTePress, pages 57-64. DOI: 10.5220/0005346700570064

@conference{iceis15,
author={Joelma Choma. and Diego Quintale. and Luciana {A. M. Zaina}. and Daniela Beraldo.},
title={A Perspective-based Usability Inspection for ERP Systems},
booktitle={Proceedings of the 17th International Conference on Enterprise Information Systems - Volume 3: ICEIS},
year={2015},
pages={57-64},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005346700570064},
isbn={978-989-758-098-7},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 17th International Conference on Enterprise Information Systems - Volume 3: ICEIS
TI - A Perspective-based Usability Inspection for ERP Systems
SN - 978-989-758-098-7
IS - 2184-4992
AU - Choma, J.
AU - Quintale, D.
AU - A. M. Zaina, L.
AU - Beraldo, D.
PY - 2015
SP - 57
EP - 64
DO - 10.5220/0005346700570064
PB - SciTePress

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