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Authors: Jos J. M. Trienekens 1 and Rob J. Kusters 2

Affiliations: 1 Eindhoven University of Technology, Netherlands ; 2 Open University The Netherlands, Netherlands

Keyword(s): Measurement, Multi-level Feedback Loop, Process Oriented Metrics.

Related Ontology Subjects/Areas/Topics: Applications ; Enterprise Information Systems ; Information Systems Analysis and Specification ; Operational Research ; Organisational Learning ; Project Management ; Software Engineering ; Software Metrics and Measurement

Abstract: This paper presents results of a case study in a software engineering department of a large industrial company. This software engineering department struggles with the monitoring and control of the performance of software projects. The current measurement processes doesn’t provide adequate and sufficient information to both project and organisational management. Based on an analysis of the current measurement processes four guidelines for measurement process improvement have been proposed. Following these guidelines a three-level feedback loop has been developed and been implemented. This multi-level feedback loop distinguishes measurement, analysis and improvement on respectively the project, the multi-project and the organisational level. In the context of this feedback loop new ‘process oriented’ metrics have been identified in collaboration with project and organisational management. Preliminary results show that these ‘process oriented’ metrics, i.e. regarding different types o f effort deviations, provide useful insights in the performance of software projects for managers on the different levels of the implemented feedback loops. (More)

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Paper citation in several formats:
J. M. Trienekens, J. and J. Kusters, R. (2014). Structuring Software Measurement - Metrication in the Context of Feedback Loops. In Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS; ISBN 978-989-758-028-4; ISSN 2184-4992, SciTePress, pages 129-136. DOI: 10.5220/0004811401290136

@conference{iceis14,
author={Jos {J. M. Trienekens}. and Rob {J. Kusters}.},
title={Structuring Software Measurement - Metrication in the Context of Feedback Loops},
booktitle={Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS},
year={2014},
pages={129-136},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004811401290136},
isbn={978-989-758-028-4},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS
TI - Structuring Software Measurement - Metrication in the Context of Feedback Loops
SN - 978-989-758-028-4
IS - 2184-4992
AU - J. M. Trienekens, J.
AU - J. Kusters, R.
PY - 2014
SP - 129
EP - 136
DO - 10.5220/0004811401290136
PB - SciTePress

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