Authors:
Sven Apel
;
Gunter Saake
;
Sebastian Herden
and
André Zwanziger
Affiliation:
Otto-von-Guericke University, Germany
Keyword(s):
Agents, Content Addressable Network (CAN), decentralized service-oriented architectures, e-business, Mediator, Partner Relationship Management.
Related
Ontology
Subjects/Areas/Topics:
Agents
;
Artificial Intelligence
;
Artificial Intelligence and Decision Support Systems
;
Communities of Interest
;
Customer Relationship Management
;
e-Business and e-Commerce
;
Enterprise Information Systems
;
Enterprise Software Technologies
;
Intelligent Agents
;
Internet Technology
;
Society, e-Business and e-Government
;
Software Engineering
;
System Integration
;
Web Information Systems and Technologies
Abstract:
Partner Relationship Management Systems are implemented in many companies to improve the relations to important partners along the value-chain. The goal is to differentiate themselves from competitors and their products. That leads to different types of relationships between customers, suppliers and other market-participants. Some of these types require a mediator, that connects the partners, if a direct connection is impossible. This article introduces the ideas of Partner Relationship Management within E-Business, and proposes a system called Mediator, which is able to tie together business partners in a distributed environment. This article presents the two parts of the mediator (communication system and information system) as well as their key technologies (an
agent-based system based on a Peer-to-Peer network).