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Authors: Ronald van Eijk 1 ; Nicole de Koning 2 ; Marc Steen 2 and Erik Reitsma 3

Affiliations: 1 Telematica Instituut, Netherlands ; 2 TNO Information & Communication Technology, Netherlands ; 3 Ericsson, Research and Development, Netherlands

ISBN: 978-972-8865-92-4

Keyword(s): Mobile Social Software, Group Communication, User-Centred Design, Human-Computer Interaction, Police.

Related Ontology Subjects/Areas/Topics: Design Methodology and Cognitive Factors in Design ; Enterprise Information Systems ; Functional and Non-Functional Requirements ; Human Factors ; Human-Computer Interaction ; Physiological Computing Systems ; User Needs

Abstract: We-centric services are meant to stimulate and facilitate people to communicate and cooperate with others in dynamic or ad-hoc groups. Typically, a we-centric service provides hints and reasons to contact others, and, because these other people receive similar hints and reasons, stimulates and facilitates people to experience “we”. The paper describes the development and evaluation of one we-centric service prototype for police officers. We found that key-issues related to developing we-centric services are (1) finding the proper context elements and information sources to take into account when searching for relevant others, (2) presenting the people found and the context of those people in an appropriate way, i.e. with clear explanations and information on their current availability and (3) supporting reciprocal relationships.

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Paper citation in several formats:
van Eijk R.; de Koning N.; Steen M.; Reitsma E. and (2007). A WE-CENTRIC SERVICE FOR MOBILE POLICE OFFICERS TO SUPPORT COMMUNICATION IN AD-HOC GROUPS.In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 4: ICEIS, ISBN 978-972-8865-92-4, pages 61-67. DOI: 10.5220/0002353500610067

@conference{iceis07,
author={Ronald {van Eijk} and Nicole {de Koning} and Marc Steen and Erik Reitsma},
title={A WE-CENTRIC SERVICE FOR MOBILE POLICE OFFICERS TO SUPPORT COMMUNICATION IN AD-HOC GROUPS},
booktitle={Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 4: ICEIS,},
year={2007},
pages={61-67},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002353500610067},
isbn={978-972-8865-92-4},
}

TY - CONF

JO - Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 4: ICEIS,
TI - A WE-CENTRIC SERVICE FOR MOBILE POLICE OFFICERS TO SUPPORT COMMUNICATION IN AD-HOC GROUPS
SN - 978-972-8865-92-4
AU - van Eijk, R.
AU - de Koning, N.
AU - Steen, M.
AU - Reitsma, E.
PY - 2007
SP - 61
EP - 67
DO - 10.5220/0002353500610067

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