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Authors: Juan Cruz Gardey 1 ; 2 ; Julián Grigera 2 ; 1 ; 3 ; Andrés Rodríguez 2 ; Gustavo Rossi 1 ; 2 and Alejandra Garrido 1

Affiliations: 1 CONICET, Argentina ; 2 LIFIA, Facultad de Informática, Universidad Nacional de La Plata, Argentina ; 3 CICPBA, Argentina

Keyword(s): User Interaction, User Experience, UX Refactoring, A/B Testing.

Abstract: There is a lack of automatic evaluation models to measure the user experience (UX) of online systems, especially in relation to the user interaction. In this paper we propose the interaction effort score as a factor that contributes to the measure of the UX of a web page. The interaction effort is automatically computed as an aggregation of the effort on each interactive widget of a page, and for all users that have interacted with them. In turn, the effort on each widget is predicted from different micro-measures computed on the user interaction, by learning from manual UX expert ratings. This paper describes the evaluation of the interaction effort of different web forms, and how it compares to other metrics of usability and user interaction. It also shows possible applications of the interaction effort score in the automatic evaluation of web pages.

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Paper citation in several formats:
Gardey, J.; Grigera, J.; Rodríguez, A.; Rossi, G. and Garrido, A. (2022). An Interaction Effort Score for Web Pages. In Proceedings of the 18th International Conference on Web Information Systems and Technologies - WEBIST; ISBN 978-989-758-613-2; ISSN 2184-3252, SciTePress, pages 439-443. DOI: 10.5220/0011591400003318

@conference{webist22,
author={Juan Cruz Gardey. and Julián Grigera. and Andrés Rodríguez. and Gustavo Rossi. and Alejandra Garrido.},
title={An Interaction Effort Score for Web Pages},
booktitle={Proceedings of the 18th International Conference on Web Information Systems and Technologies - WEBIST},
year={2022},
pages={439-443},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011591400003318},
isbn={978-989-758-613-2},
issn={2184-3252},
}

TY - CONF

JO - Proceedings of the 18th International Conference on Web Information Systems and Technologies - WEBIST
TI - An Interaction Effort Score for Web Pages
SN - 978-989-758-613-2
IS - 2184-3252
AU - Gardey, J.
AU - Grigera, J.
AU - Rodríguez, A.
AU - Rossi, G.
AU - Garrido, A.
PY - 2022
SP - 439
EP - 443
DO - 10.5220/0011591400003318
PB - SciTePress

- Science and Technology Publications, Lda.
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