Authors:
Wojciech Wodo
;
Damian Stygar
and
Przemysław Błaśkiewicz
Affiliation:
Department of Fundamentals of Computer Science, Wroclaw University of Science and Technology, Wybrzeze Wyspianskiego 27, Wroclaw, Poland
Keyword(s):
Banking, Electronic Banking, Mobile Banking, Security, Biometrics, 2FA, Cybersecurity.
Abstract:
With the very dynamic development of digital banking and trust services, security system designers have a huge number of new users as well as new problem areas to address. The article tries to draw attention to the most burning elements of modern digital banking security systems, taking into account not only technical areas, but also the level of awareness and habits of their users. The approach described in the article indicates connections between various elements of security systems, which go beyond the infrastructure of a single bank. In the content of the article the authors analyze the dangers associated with the use of digital and mobile banking systems by people with different levels of IT-related threats awareness based on their qualitative research (one hour in-depth interviews) on a group of 60 clients of banking services in Poland. The article tackles some issues associated with the compliance of banks with the PSD2 directive and exemplary ways of implementing the SCA rec
ommendations (including a special emphasis on the risks of using SMS codes), the use of biometrics in user authorization, popularity and automation of phishing attacks, as well as forceful coercion. Several issues associated with electronic and mobile banking security are elaborated based on their current status in Poland.
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