Authors:
Aleš Popovič
1
;
Pedro Simões Coelho
2
and
Jurij Jaklič
1
Affiliations:
1
Faculty of Economics, University of Ljubljana, Slovenia
;
2
Universidade Nova de Lisboa, Portugal
Keyword(s):
Business Intelligence, Business Intelligence System Maturity, Content Quality, Information Quality, Media Quality, Structural Equation Modelling, Use of Information.
Related
Ontology
Subjects/Areas/Topics:
Data Warehouses and OLAP
;
Databases and Information Systems Integration
;
Enterprise Information Systems
;
Organisational Issues on Systems Integration
Abstract:
The fields of business intelligence and business intelligence systems have been gaining relative significance in the scientific area of decision support and decision support systems. In order to better understand mechanisms for providing benefits of business intelligence systems, this research establishes and empirically tests a model of business intelligence systems’ maturity impact on the use of information in organizational operational and managerial business processes, where this effect is mediated by information quality. Based on empirical investigation from Slovenian medium and large-size organizations the proposed structural model has been analyzed. The findings suggest that business intelligence system maturity positively impacts both segments of information quality, yet the impact of business intelligence system maturity on information media quality is greater than the impact on content quality. Moreover, the impact of information content quality on the use of information is
much larger than the impact of information media quality. Consequently, when introducing business intelligence systems organizations clearly need to focus more on information content quality issues than they do currently.
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