Authors:
Nayane Maia
1
;
2
;
Ana Oran
1
and
Bruno Gadelha
1
Affiliations:
1
Institute of Computing, Federal University of Amazonas (UFAM), CEP 69080-900, Manaus, AM, Brazil
;
2
Eldorado Research Institute, CEP 69057-000, Manaus, AM, Brazil
Keyword(s):
Software Testing, Soft Skill, Hard Skill, Software Engineering Competencies, Competency Assessment.
Abstract:
Process and product quality are essential to maintain competitiveness in the software industry. Software testing is one of the activities to assess product quality, and its process permeates all phases of the development process lifecycle. However, this requires software testing professionals to master different technical skills and general skills. To reduce the skills gap required for the testing team, it is necessary to conduct a skills assessment of all team members. Given this, the objective of this research is to present the results of a competence assessment based on a competence mapping model aimed at software testing teams. To support this research, a questionnaire was applied to 25 industry professionals from a development company to assess the general and technical skills of all roles in the software testing process. As a result, we identified which competencies managers desire for their testing teams. In addition, we identified how professionals see themselves through a se
lf-assessment based on this competence mapping model. After the evaluation, it was possible to identify which competencies need to be developed to reach the required levels for each role and increase the productivity and quality of the process and the product.
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