Authors:
Jonathan Knoblauch
;
Rebecca Bulander
and
Thomas Greiner
Affiliation:
Pforzheim University of Applied Science, Germany
Keyword(s):
Anything Relationship Management, Customer Relationship Management, Industrial Internet, Smart Factory, Internet of Things, Services and Data.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Big Data Cloud Services
;
Business Process Management
;
Cloud Application Architectures
;
Cloud Computing
;
Cloud Computing Architecture
;
Cloud Computing Enabling Technology
;
Cloud Middleware Frameworks
;
Cloud Scenarios
;
e-Business
;
Enterprise Architectures and Services
;
Enterprise Engineering
;
Enterprise Information Systems
;
Fundamentals
;
Internet of Services
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Platforms and Applications
;
Service Innovation
;
Service Marketing and Management
;
Services Science
;
Symbolic Systems
;
Xaas
Abstract:
The Internet of Things, Services and Data (IoTSD) enters into more and more areas of the business, private
and public sector. Typical areas are Smart Factory, Smart Home, Smart Grid, Connected Vehicles and
Smart City. The area of Smart Factory (also called industrial internet) will be the most important one in the
manufacturing sector. For several years There has been another development in information and
communications technology (ICT) observable, called Anything Relationship Management (xRM), trying to
systematically manage all stakeholders, physical objects and virtual entities of an enterprise through the use
of powerful IT platforms. xRM can be used as a cloud management platform for smart industrial production
units combined with stakeholder management. In this paper we use xRM to develop a top-down prototype
in the Smart Factory environment. The main objective is to demonstrate how xRM could be used in the
future Smart Factory. We therefore recreate the structure of an existi
ng machine for mixing liquids as a
service on an xRM cloud platform. Furthermore typical data exchange activities between machine and an
xRM cloud platform as well as customers and production machine are simulated. The xRM prototype
demonstrates why using an xRM cloud platform is helpful for flexile production environments.
(More)